HT201328: How to unlock your iPhone for use with another carrier

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Bradford Lee

Q: How do we bypass a iphone 4s when it has a apple id that doesnt work

I Want to delete this account

iPhone 4S, iOS 8.0.2

Posted on Apr 19, 2015 12:32 AM

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Q: How do we bypass a iphone 4s when it has a apple id that doesnt work

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  • by Roger Wilmut1,

    Roger Wilmut1 Roger Wilmut1 Apr 19, 2015 2:19 AM in response to Bradford Lee
    Level 9 (77,965 points)
    iTunes
    Apr 19, 2015 2:19 AM in response to Bradford Lee

    Did you buy the phone second-hand (used)? If it's telling you that you need an address you don't know (which it gives partially) to activate the phone then the previous owner has set up 'Activation Lock'. If this is the case only the previous owner can unlock it, either by providing you with the account ID and password, or by removing it from his list of devices (as he should have done before selling it) - please see http://support.apple.com/kb/ts4515

     

    If you are unable to contact him to do this then I'm afraid you will not be able to use the device - there is no other way of unlocking it at all. Apple cannot unlock it for you.

     

    You should if possible return it to wherever you bought it and ask for a refund as in this event the device is completely useless.