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my ipod touchis not recognised by computer when the cable is attached

I have downloaded iTunes but my new ipod touch 5th generation but it is not found by the computer. I have purchased a new lead and the issue remains.

iPod touch

Posted on Apr 19, 2015 2:11 AM

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Question marked as Best reply

Posted on Apr 19, 2015 2:40 AM

iOS: Device not recognized in iTunes for Mac OS X

Or

See

iPhone, iPad, or iPod not recognized in iTunes for Windows

- I would start with

Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

or

Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components

- Then do the other actions of:

iOS: Device not recognized in iTunes for Windows

paying special attention to item #5

- New cable and different USB port

- Run this and see if the results help with determine the cause

iTunes for Windows: Device Sync Tests

Also see:

iPod not recognised by windows iTunes

Troubleshooting issues with iTunes for Windows updates

- Try on another computer to help determine if computer or iPod problem

1 reply
Question marked as Best reply

Apr 19, 2015 2:40 AM in response to Sallyandsox123

iOS: Device not recognized in iTunes for Mac OS X

Or

See

iPhone, iPad, or iPod not recognized in iTunes for Windows

- I would start with

Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

or

Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components

- Then do the other actions of:

iOS: Device not recognized in iTunes for Windows

paying special attention to item #5

- New cable and different USB port

- Run this and see if the results help with determine the cause

iTunes for Windows: Device Sync Tests

Also see:

iPod not recognised by windows iTunes

Troubleshooting issues with iTunes for Windows updates

- Try on another computer to help determine if computer or iPod problem

my ipod touchis not recognised by computer when the cable is attached

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