Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MBPr random shutdowns after display/mobo replacement

I don't expect to receive help here for this issue. I'd just like to share what extreme problems I have with my 15" MBPr Late 2013 bought in early 2014. It's a 2.6 Core I7 with 16GB RAM and the 1TB SSD, to be precise.


From the start I've had random wake-from-sleep-issues that I couldn't track down. I learned to live with it, blaming it on carrying over older installations from Mac to Mac.


Around February, my display started to dissolve from the edges. So I asked my dealer what I should do. He told me to hand in the machine to our local Mac repair service (Apple authorized). Service had a cost free replacement of the display and the mainboard for me (some connection was dead and Apple replaced it). They showed me that the system was running fine at their offices for a couple of hours.


Coming home, I started to use the computer as usually – and it would shut down completeley randomly; during startup, during light usage. Rather when being on WiFi and battery than while being connected to Ethernet networking and on power. There is no warning whatsoever.


Since I still suspected, that the problem may partly be connected to my vintage base installation, I decided to install Yosemite on an external drive, boot from that, and wipe out the MBPr SSD for good. I did a zeroing of the entire SSD and started a clean install of Yosemite on the MBPr. Up to the first reboot from the internal SSD everything looked fine. But the initial boot wouldn't work. The fans came on and after about ten minutes the machine turned itself of. I turned it on again and it would show the same behavior two times and finally boot to the installation wizard.


Then I created an admin account, opened the updates panel – and the machine turned off again. This is what happens every single time now – on a fresh, empty machine.


I am writing this on this very machine while being safe booted. At the moment, this is the only way to have the MBPr usable. On monday, I'll take the machine back to service.

MacBook Pro, OS X Yosemite (10.10.2)

Posted on Apr 19, 2015 5:35 AM

Reply
6 replies

Apr 19, 2015 6:52 AM in response to OGELTHORPE

Hardware test states “no problems found”.


Etrecheck (booted in safe mode):


Problem description:

MBPr shuts down after a couple of seconds if booted normally. Does not, if booted in safe mode.


EtreCheck version: 2.1.8 (121)

Report generated 19. April 2015 15:49:54 MESZ

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

MacBook Pro (Retina, 15-inch, Late 2013) (Technical Specifications)

MacBook Pro - model: MacBookPro11,3

1 2.6 GHz Intel Core i7 CPU: 4-core

16 GB RAM Not upgradeable

BANK 0/DIMM0

8 GB DDR3 1600 MHz ok

BANK 1/DIMM0

8 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en0: 802.11 a/b/g/n/ac

Battery Health: Normal - Cycle count 152


Video Information: ℹ️

Intel Iris Pro

NVIDIA GeForce GT 750M - VRAM: 2048 MB


System Software: ℹ️

OS X 10.10.3 (14D136) - Time since boot: 0:3:32


Disk Information: ℹ️

APPLE SSD SM1024F disk0 : (1 TB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Oldschool (disk1) / : 999.32 GB (988.27 GB free)

Core Storage: disk0s2 999.70 GB Online


USB Information: ℹ️

Apple Internal Memory Card Reader

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Mac App Store and identified developers


Problem System Launch Daemons: ℹ️

[failed] com.apple.mtrecorder.plist

[failed] com.apple.watchdogd.plist [Click for details]


User Login Items: ℹ️

None


Internet Plug-ins: ℹ️

Default Browser: Version: 600 - SDK 10.10

QuickTime Plugin: Version: 7.7.3


3rd Party Preference Panes: ℹ️

None


Time Machine: ℹ️

Time Machine not configured!


Top Processes by CPU: ℹ️

4% WindowServer

1% fontd

0% AppleSpell

0% taskgated

0% notifyd


Top Processes by Memory: ℹ️

155 MB com.apple.WebKit.WebContent

137 MB WindowServer

120 MB Safari

86 MB Dock

52 MB Finder


Virtual Memory Information: ℹ️

14.38 GB Free RAM

1.33 GB Active RAM

493 MB Inactive RAM

964 MB Wired RAM

780 MB Page-ins

0 B Page-outs


Diagnostics Information: ℹ️

Apr 19, 2015, 03:46:18 PM Self test - passed

Apr 19, 2015, 01:54:14 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2015-04-19-135414_[redac ted].crash

May 1, 2015 1:48 PM in response to Jason Harder

As of this week, my MBP has received its fourth mainboard.

The problems seem to be gone.

The service guys told me that they had received refurbished boards from Apple. They can't guarantee having received a truly new board this time.

Interesting behavior on Apple's side; sending out refurbished stuff for repairs to fix people's computers who are ****** anyway.

MBPr random shutdowns after display/mobo replacement

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.