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Not given credit for all iCloud storage paid for.

I purchased extra storage for my iPad. Should have been given 20GB. After purchase only 15GB available. Should have been 20+.where do I address conc

ern?

iPad 2, iOS 5, Bookmarks synched from IE XP

Posted on Apr 19, 2015 6:37 AM

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1 reply

Apr 19, 2015 6:53 AM in response to rusgroton

When you purchase the 20 GB plan, that is not on top of the free 5 GB, your total online storage will be 20 GB.

In Settings->General->Usage->iCloud->Manage Storage. There you can see how much is used by each app, other devices & how much space is available.


FYI: There has been some strange behaviour on certain devices that are reporting iCloud Total Storage incorrectly. Not every device is affected but older devices such as the iPad 2, are having the issue. My iPad shows I have 0 bytes of Storage but my plan is 20 GB. This appears to be a bug. If you're seeing a similar issue, report it to Apple feedback.

Not given credit for all iCloud storage paid for.

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