i have recently reset my ipad due to it being disabled by my nephews. when it was reset it has come up with an ipad cloud account that i do not remember or recognise. the ipad i have had for three years and do not have a receipt and do not know what to do

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Level 1

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i have recently reset my ipad due to it being disabled by my nephews. when it was reset it has come up with an ipad cloud account that i do not remember or recognise. the ipad i have had for three years and do not have a receipt and do not know what to do

i have recently reset my ipad due to it being disabled by my nephews. when it was reset it has come up with an ipad cloud account that i do not remember or recognise. the ipad i have had for three years and do not have a receipt and do not know how to unlock the ipad

iPad 2, iOS 8.1

Posted on Apr 19, 2015 6:18 AM

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Answer 1

jazcan

Level 4

1,444 points

Apr 19, 2015 7:30 AM in response to muzir

Start here:

https://iforgot.apple.com/appleid

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Answer 2

rccharles

Level 6

12,957 points

Apr 19, 2015 6:12 PM in response to muzir

Call your credit card company. See if they will provide the credit card payment information. Will apple accept this as proof of purchase. I do not know.

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