HT201303: Security and your Apple ID
Learn about Security and your Apple ID
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Helpful answers
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Apr 22, 2015 8:41 AM in response to acsbizssby alex_h1,Howdy acsbizss,
Thanks for using the Apple Support Communities.
If you just need to reset the password on your Apple ID account, and you don't have access to the email account on file, then you can also reset the password by using the security questions.
First, follow these steps:
- Go to My Apple ID and select Reset your password.

- Enter your Apple ID, then click Next. If you don't remember your Apple ID email address, choose Forgot your Apple ID.

- After you enter your Apple ID, there are three ways you can change your password:
- Answer your security questions. Use these steps if you know the answers to your security questions.
- Use email authentication. We'll send you an email that you can use to change your password.
- Use two-step verification. If you set up two-step verification, you can use it to change your password. You just need your recovery key and a trusted device.
Answer your security questions
- Select “Answer security questions,” then click Next.
- Select your birth date, then click Next.
- Answer your security questions.
- Set a new password and select Reset Password.
If you forgot your Apple ID password - Apple Support
Now if you also don't remember your security questions, then you will need to contact Apple ID account security support in your country by using the link below.
If you forgot your Apple ID password - Apple Support
Take care,
Alex H.
Take care,
Alex H.
- Go to My Apple ID and select Reset your password.
