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Help troubleshoot transferring voice memos to iTunes

I have an iPhone that is running version 7.1.2. I have 2 large voice memos that I would like to transfer to my computer. In iTunes, when I pull up my telephone icon and choose "music" I have the option of checking a large box that says "Sync Music" and a smaller one to "include voice memos." Both are checked. Then I sync my phone. Now, under "playlists" I do have one titled "Voice Memos" but it is empty. (The two memos still appear on my phone, which is connection to my computer via the USB.)


What am I doing wrong?


Thanks.

iMac, OS X Mountain Lion (10.8.2)

Posted on Apr 19, 2015 8:55 AM

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Help troubleshoot transferring voice memos to iTunes

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