Q: I downloaded two movies but they won't play and they are not in my purchased movies
I downloaded two movies but they won't play and they are not in my purchased movies
Posted on Apr 19, 2015 10:11 AM
by iChristos,Apple recommended
Mac OS X
- Make sure your computer is authorized using the Apple ID that you used for the original purchase.
- Make sure your iPhone, iPad, iPod touch, Apple TV, Mac, or PC is associated with your Apple ID.
- Make sure you’re in a country where iTunes in the Cloud is available.
- If you’re having trouble downloading an item, make sure you can download the item again from iTunes in the Cloud. You might want to sync the content to another device instead.
- If you can't find the item that you purchased in the iTunes Store, report a problem with the item. You can report a problem with a purchase made within the last 90 days.
- Lastly contact iTunes Store support.
Posted on Apr 19, 2015 11:01 AM