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iPad Air Froze during iOS update

Hi Guys,

My iPad Air screen froze with iTunes & USB Logo. I tried to reset by holding Home & Sleep buttons simultaneously. It reboot and displays same screen.


iTunes displays an error message as " UNKNOWN ERROR No. (17)"


Help me out.


Tpkr

iPad Air, iOS 8.2

Posted on Apr 19, 2015 9:55 AM

Reply
Question marked as Best reply

Posted on Apr 22, 2015 8:45 AM

Hi Tpkr,



The article linked below details a number of steps that can help resolve this error message and get your iPad successfully restored.


Error 3194, Error 17, or "This device isn't eligible for the requested build"
https://support.apple.com/en-us/HT201442



Sincerely,

Allen

5 replies

Apr 26, 2015 9:26 PM in response to CarlAVII

Hi Allen,


the link you provide is helpful. unfortunately i am unable to get pass through Step 4, My terminal window is not saving the changes, its saying Permission denied as below

User uploaded file.


I am using MAC PRO with OS X Yosemite Ver. 10.10.3.

How can i get permission to edit this file in terminal.


Warm Regards

TPKR:)

Apr 26, 2015 9:23 PM in response to TPKR

Hey TPKR,



Make sure you include the "sudo" portion of the Terminal command detailed in that step, as this runs the 'Nano' editor program as your system's 'root' user, which has permission to edit the hosts file.


sudo nano /private/etc/hosts

Error 3194, Error 17, or "This device isn't eligible for the requested build"
https://support.apple.com/en-us/HT201442



Regards,

Allen

iPad Air Froze during iOS update

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