HT201356: About your Apple ID email addresses

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lizbeth2498

Q: Apple ID Rescue Email & Security Questions

I was trying to purchase a scholarship app on the iTunes Store app on my iPhone. However, when I was asked to answer my Security Questions, I could not remember the answer for one of them, so I logged into my Apple ID on my MacBook. The Rescue email address listed to reset my security questions is the email I had deleted a few months ago, so I have no access to it. I am unable to change my rescue email because I do not remember my security questions. My Apple account is locked, and I am unable to purchase anything. What do I do?

Posted on Apr 19, 2015 10:35 AM

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