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Help!!! Can't swipe up from home screen and in apps

I purchased the iPhone 6 yesterday. After updating the software to IOS 8.3 I am not able to swipe up from the bottom of the screen to get control center.

Why is this happening, and is there any way to fix it ?

iPhone 6, iOS 8.3

Posted on Apr 19, 2015 10:44 AM

Reply
1 reply

Apr 19, 2015 10:47 AM in response to Loner_T

Try the standard troubleshooting steps in this order:


Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after It shuts down, press the On/Off button until the Apple logo appears.


Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10-15 seconds). No data will be lost.


Restore: Connect your device to iTunes on your computer, backup, and then select Restore to Factory.


See here for more details on restore: https://support.apple.com/en-us/HT201252


If none of these work your device may have developed a hardware problem. Contact Apple Support: http://www.apple.com/contact/

Help!!! Can't swipe up from home screen and in apps

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