My Iphone 5s has recently locked me out. By trying to reset it on my computer using my iTunes, my iTunes and computer will not read my phone nor will it charge my phone. I'm lost on trying to get this unlocked.
iPhone 5s, iOS 7.1.2
Hi mscotttt,
It appears you are unable to connect your iPhone to your computer via iTunes. I've linked to an article that can help in this situation. I'm unaware if you are using a Mac or PC, so I've included both versions of the article:
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
If you don't see your connected device in iTunes for Mac - Apple Support
Thank you for contributing to Apple Support Communities.
Take care,
Bobby_D
why won't my computer read my device
