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User profile for user: Matt Lucky
Matt Lucky Author
User level: Level 1
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iTunes has lost all content.

Hi all,


I have Windows 7 and i Tunes 12 and since I today updated to 12.1.2.27 all content has disappeared.


The problem is obvious: since a long time I have moved my iTunes media to another drive and after the update iTunes shows as location: C/User/Music/ iTunes. This is the standard location.

In “preferences” I changed the location tot the right one but that does not work, iTunes stays empty.


On the internet I found this as a possible solutiuon: https://support.apple.com/nl-nl/HT203225

However, my media are not on C/ and in C/Users/Music/iTunes I now have some library flies and on the location where my media is stored I also have library files.

This is very confusion and I don’t know which library files I must use.


Can somebody pleased tell me what I must do?


Thank you very much!


Matthew from the Netherlands

Windows 7

Posted on Apr 19, 2015 12:48 PM

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5 replies
User profile for user: Matt Lucky
Matt Lucky Author
User level: Level 1
0 points

Apr 20, 2015 1:04 PM in response to turingtest2

Thank you for your reply, tirungtest2.


Unfortunately replacing the library did not work, iTunes stayed empty.


Lukely I managed to solve the problem.

In iTunes I added all folders (music, apps, tones, etc.) to the library. And it worked!

After that I connected my iPhones and iPad to iTunes to sync with this new library.


I'm happy again, however I hope the next update form iTunes will not cause these problems again.


Cheers!


Matthew.

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iTunes has lost all content.

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