I updated my iphone 6 to IOS 8.3. but since then, the device does not recognize the charger and it's cable. when I plug it in a message pops up saying "the accessories are not genuine and might not work reliably with this device"...or something like this. Now the device is turned off and i cannot even back up my data. Is there anyone out there to help me with that????
iPhone 6, iOS 8.3, null
Examine the charging port with a strong light and a magnifier. See if there is any lint or other debris stuck in the port. Try a different cable.
I think you don't have genuine apple cable try with Genuine & all would be fine!!
God Bless you 🙂
I have the same problem. It say "you may have an incompatible cable." I unplug the cable and sometimes it is happy, sometimes not. I have re-booted my iPhone 5S and I still have the problem. It will not charge if it feels that the cable is "not right."
I use an amazon basic certified lightning cable.
sarasotamike wrote:
I have the same problem. It say "you may have an incompatible cable." I unplug the cable and sometimes it is happy, sometimes not. I have re-booted my iPhone 5S and I still have the problem. It will not charge if it feels that the cable is "not right."
Did you attempt to clean the charging port?
Meg, it is funny you wrote this. I was plugging in an old cable I had, and it was hard to get in the slot. I got an air bottle, and blew out the charging port. It then plugged in fine. And what do you know? The cable works flawlessly. Then I saw your post. You were spot on! Thanks!
Glad you got it working!
My Iphone 6 with IOS 8.3 does doesn not accept my charger? i canot charge my device?
