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Cocoseve

Q: My iPhone or iPad can't find AirPrint on my HP Envy5640 printer

HHow do I get my iPhone and iPad to find AirPrint on my printer

iPhone 5c, iOS 8.3, Also ipad

Posted on Apr 19, 2015 12:17 PM

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Q: My iPhone or iPad can't find AirPrint on my HP Envy5640 printer

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  • by alex_h1,

    alex_h1 alex_h1 Apr 22, 2015 11:08 AM in response to Cocoseve
    Community Specialists
    Apr 22, 2015 11:08 AM in response to Cocoseve

    Hello Cocoseve,

     

    Thanks for using Apple Support Communities.

     

    If your iOS devices will not find the AirPrint printer on your network, first please ensure you are connected to the same Wi-Fi network on all of the devices.  After that, pelase take a look at the information below for further assistance.

     

    If you can't print to your AirPrint printer

    Check these things if you are unable to print, or if you see the message "No AirPrint Printers Found."

    • On your iPhone, iPad or iPod touch, verify that your device is using the latest version of iOS available and that the app you're printing from is up to date. 
    • On your Mac, use Software Update to update OS X and apps you've purchased from the Mac App Store.
    • Check with your printer's manufacturer to see if any firmware updates are available for your printer model. 
    • You can connect an AirPrint device to your network either through bridging, or a direct connection to your Wi-Fi network. 
    • AirPrint devices connected to the USB port of an Apple AirPort Base Station or AirPort Time Capsule don't use AirPrint. If your printer includes AirPrint, connect it directly to your Wi-Fi network or the Ethernet LAN port on your Base Station to print wirelessly.
    • After turning on your printer, wait a few moments before trying to print. Some printers might take a minute or two after powering up before joining your network.

     

    About AirPrint - Apple Support

     

    Cheers,

    Alex H.