error 9006 help
so today i recived my uncles iphone 4s and he has forgotten the itunes password when i put it in recorvey mode it keeps coming up with error 9006 so how do you resolve it
iPhone 4S, iOS 8.3
User profile for user:
Brett L
User level:
Community Specialist
Good day thomasallen818,
It sounds as if you are trying to do a restore of your uncle's iPhone and iTunes is giving your an error 9006 when you try to do so, is that right? This article tells what to do for various errors while restoring an iPhone -
Resolve iOS update and restore errors in iTunes - Apple Support
If the basic steps in that article are unable to resolve the issue, this article has some specific steps for that error -
Get help with iOS update and restore errors - Apple Support
Specifically -
Check your security software
Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
Thanks for using Apple Support Communities.
Safe computing,
Brett L