i was surfing the web and suddenly I got a message that my macbook is infected with virus and that I have to call a number in order to solve this problem.
So I called this number and some people in fastfix 123 said my computer is in really bad situation that I have to pay $300 to install a software to fix this problem. And I did.
Has anyone have the same experieence?
MacBook Pro with Retina display, iOS 8.3
Yes. It is a scam. Do not pay or download anything.
Close Safari and reboot.
Yes. It is a scam. Do not pay or download anything.
Close Safari and reboot.
Oh my god. I just paid this company...
Can I get my money back?
But anyway, thank you very much for your answer.
You can try disputing the charge with your credit card company
Apyujiao wrote:
Oh my god. I just paid this company...
Can I get my money back?
As lllaass indicates, you have been scammed.
I presume that, as a part of the scam, you also gave the scammers remote access to your computer. If so, you will need to erase the hard drive and reinstall everything from scratch. See:
How to reinstall Mac OS X from scratch
(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com.)
Read "Ransomware" web pages.
This is exactly what I have experienced. I was just so stupid.
Thank you!
Thank you for providing these links. They are very helpful!
Can I trust fast fix123
