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why is my iphone 6 plus not charging

why is my iphone 6 plus not charging

Posted on Apr 19, 2015 8:48 PM

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3 replies

Apr 20, 2015 7:47 AM in response to ladonya

Have you confirmed that it is your phone that isn't charging and not the lightning connection cable or the power adapter in the wall?


To confirm it's not the adapter, plug your phone into a computer usb port and see if it charges.


to confirm it's not the cable, use someone else's lightning connector cable with your own wall adapter or plugged into a computer.


If it's neither of those, your phone's lightning connector or battery may be bad. You'll need to take it to an apple store or apple authorized service provider to have it tested (for free at Apple Store). go to locate.apple.com for the nearest location.

why is my iphone 6 plus not charging

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