magical_unicorns

Q: How to remove media player ads from mac?

Yesterday I went to a website to download a movie transition that I really want and i clicked on the download button and it said that I have to download media player HD to be able to download the transition. So I did... Then ads started popping up whenever I click a blank space and my search engine had change... Also there are links in words... Please help... How to remove the ads?

 

I've already moved the media player application into the bin and empty it. I also went on safari extension and uninstall all the things there. So dumb as I am I also gave the password of my mac to the application so that they can continue... Please help me!

MacBook Air, OS X Yosemite (10.10.1)

Posted on Apr 20, 2015 2:19 AM

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Q: How to remove media player ads from mac?

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  • by RIFerrarr,

    RIFerrarr RIFerrarr Apr 20, 2015 2:29 AM in response to magical_unicorns
    Level 3 (857 points)
    Mac OS X
    Apr 20, 2015 2:29 AM in response to magical_unicorns

    Go to the Safe Mac and follow the instructions.

     

    http://www.thesafemac.com/

  • by harrywordman,

    harrywordman Apr 20, 2015 2:33 AM in response to magical_unicorns
    Level 1 (30 points)
    Apr 20, 2015 2:33 AM in response to magical_unicorns

    Hi. You may try to run Adware medic tool. Here is the link

  • by magical_unicorns,

    magical_unicorns magical_unicorns Apr 20, 2015 2:38 AM in response to RIFerrarr
    Level 1 (0 points)
    Apr 20, 2015 2:38 AM in response to RIFerrarr

    thanks for replying!

  • by magical_unicorns,

    magical_unicorns magical_unicorns Apr 20, 2015 2:39 AM in response to harrywordman
    Level 1 (0 points)
    Apr 20, 2015 2:39 AM in response to harrywordman

    thanks for replying!!!

  • by Linc Davis,

    Linc Davis Linc Davis Apr 20, 2015 12:49 PM in response to magical_unicorns
    Level 10 (208,059 points)
    Applications
    Apr 20, 2015 12:49 PM in response to magical_unicorns

    There is no need to download anything to solve this problem. You may have installed a variant of the "VSearch" ad-injection malware. Follow Apple Support's instructions to remove it.

    If you have trouble following those instructions, see below.

    Malware is always changing to get around the defenses against it. This procedure works as of now, as far as I know. It may not work in the future. Anyone finding this comment a few days or more after it was posted should look for a more recent discussion, or start a new one.

    The VSearch malware tries to hide itself by varying the names of the files it installs. To remove it, you must first identify the naming pattern.

    Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination  command-C:

    /Library/LaunchDaemons

    In the Finder, select

              Go Go to Folder...

    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

    A folder named "LaunchDaemons" may open. Look inside it for two files with names of the form

              com.something.daemon.plist

    and

               com.something.helper.plist

    Here something is a variable string of characters, which can be different in each case. So far it has always been a string of letters without punctuation, such as "cloud," "dot," "highway," "submarine," or "trusteddownloads." Sometimes it's a meaningless string such as "e8dec5ae7fc75c28" rather than a word. Sometimes the string is "apple," and then you must be especially careful not to delete the wrong files, because many built-in OS X files have similar names.

    If you find these files, leave the LaunchDaemons folder open, and open the following folder in the same way:

    /Library/LaunchAgents

    In this folder, there may be a file named

              com.something.agent.plist

    where the string something is the same as before.

    If you feel confident that you've identified the above files, back up all data, then drag just those three files—nothing else—to the Trash. You may be prompted for your administrator login password. Close the Finder windows and restart the computer.

    Don't delete the "LaunchAgents" or "LaunchDaemons" folder or anything else inside either one.

    The malware is now permanently inactivated, as long as you never reinstall it. You can stop here if you like, or you can remove two remaining components for the sake of completeness.

    Open this folder:

    /Library/Application Support

    If it has a subfolder named just

               something

    where something is the same string you saw before, drag that subfolder to the Trash and close the window.

    Don't delete the "Application Support" folder or anything else inside it.

    Finally, in this folder:

    /System/Library/Frameworks

    there may an item named exactly

                v.framework

    It's actually a folder, though it has a different icon than usual. This item always has the above name; it doesn't vary. Drag it to the Trash and close the window.

    Don't delete the "Frameworks" folder or anything else inside it.

    If you didn't find the files or you're not sure about the identification, post what you found.

    If in doubt, or if you have no backups, change nothing at all.

    The trouble may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.

    This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.

    In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere  should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.

    Then, still in System Preferences, open the App Store or Software Update pane and check the box marked

              Install system data files and security updates (OS X 10.10 or later)

    or

              Download updates automatically (OS X 10.9 or earlier)

    if it's not already checked.

  • by stevejobsfan0123,

    stevejobsfan0123 stevejobsfan0123 Apr 20, 2015 12:51 PM in response to magical_unicorns
    Level 8 (44,024 points)
    iPhone
    Apr 20, 2015 12:51 PM in response to magical_unicorns

    If you have already run AdwareMedic per earlier suggestions, there is no need to follow the exhausting procedure above.

  • by Linc Davis,

    Linc Davis Linc Davis Apr 20, 2015 1:02 PM in response to magical_unicorns
    Level 10 (208,059 points)
    Applications
    Apr 20, 2015 1:02 PM in response to magical_unicorns

    Any advice from a stranger on the Internet to ignore Apple's instructions, and instead do what the stranger wants, should be viewed with the utmost suspicion.

  • by JimmyCMPIT,

    JimmyCMPIT JimmyCMPIT Apr 20, 2015 1:35 PM in response to magical_unicorns
    Level 6 (8,606 points)
    Mac OS X
    Apr 20, 2015 1:35 PM in response to magical_unicorns

    Media Player HD may not be a real media application to begin with.

    this is not the procedure for mac removal but some of the concepts as to where these types of apps appear.

    http://malwaretips.com/blogs/please-install-hd-player-to-continue-virus/

     

    this is the mac version for removal if all else fails (but shouldn't)

    http://malwaretips.com/blogs/remove-mac-os-x-virus/

  • by rymrym,

    rymrym rymrym Oct 12, 2016 12:34 AM in response to Linc Davis
    Level 1 (4 points)
    Oct 12, 2016 12:34 AM in response to Linc Davis

    I am trying to follow your instructions to get rid of TurboMac adware, I found these two files :

    com.google.keystone.daemon.plist  (in LaunchDaemons and which correspond to com.something.daemon.plist) and com.google.keystone.agent.plist (in Library/LaunchAgents). Is it Ok to remove them?

    Thank you very much.

  • by rymrym,

    rymrym rymrym Oct 12, 2016 12:55 AM in response to rymrym
    Level 1 (4 points)
    Oct 12, 2016 12:55 AM in response to rymrym

    Although these 2 files are the only one that have the same string..I am still not confident to remove them ...could you help me please ?