unable to restore 4s after updating software

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mohdeld Author

Level 1

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unable to restore 4s after updating software

unable to restore 4s after updating software , the wake up screen is nonresponsive

iPhone 4S, iOS 8

Posted on Apr 20, 2015 1:56 AM

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Answer 1

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D.Cohen

Level 6

8,588 points

Apr 21, 2015 10:32 AM in response to mohdeld

You need to use the recovery mode.

Turn your device off, then plug it to your computer WITH THE HOME BUTTON PRESSED. Note that you need to have iTunes installed on this computer. Keep the Home button pressed until you see the iTunes logo on the screen of your iPhone. After that on your computer you should see the iTunes window saying your iPhone needs to be restored to factory settings. Click on the restore button.

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Answer 2

mohdeld Author

Level 1

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Apr 21, 2015 10:55 AM in response to mohdeld

Hi D.Cohen

Thanks 4 ur attention , I did exactly what u told several times , the restoring ( updating ) starting , after some times , there is a message appears to ask for allowing pc to access iphone data , followed by another one telling to give answer via iphone ( which is still unresponsive ).

After downloading completed , I got another message , telling that there is an error occurred and asking to try again . ( each trial take around 1-2 hours )

pls advise

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