Invisible Apple TV

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Cwarren1990 Author

Level 1

8 points

Invisible Apple TV

I've got an apple TV (Model A1469) that will not show up in airplay on any of my devices (mac air, iPhone 5 and iPad mini 2). All devices and apple TV have software up to date, all connected to the same wifi that is definitely strong enough (because it was working about a month before this writing).

The only way my apple tv is briefly visible to anything is when I try and connect to it via bluetooth on my mac, my mac can see it but fails to connect with it every time.

I have tried all troubleshooting solutions offered with no success.

Is anyone else having similar issues? Any help would be greatly appreciated.

AppleTV 2, iOS 8.3, null

Posted on Apr 20, 2015 1:52 AM

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Answer 1

Best reply

Rudegar

Level 10

170,838 points

Apr 20, 2015 6:43 PM in response to Cwarren1990

I would reboot appletv (pull plug for 10sec)

reboot router (pull plug for 30 sec)

restart pc and ios devices

if that gave no help then I would

make sure the router allowed for the required ports

TCP and UDP ports and protocols used by Apple TV - Apple Support

TCP and UDP ports used by Apple software products - Apple Support

and then I would check if you never changed the SSID of your router so it's called something generic like d-link or something and the neighbour also have one called d-link your appletv and ios devices may not be on the same network at all

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Answer 2

Cwarren1990 Author

Level 1

8 points

Apr 20, 2015 6:44 PM in response to Rudegar

Thanks Rudegar, worked a treat.

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