Anyone else have the issue where, after the 8,3 upgrade, you cannot access more than 1 exchange account on your iPhone? This is annoying to me as I need to access 4 daily and cannot due to this error.

Question

Anyone else have the issue where, after the 8,3 upgrade, you cannot access more than 1 exchange account on your iPhone? This is annoying to me as I need to access 4 daily and cannot due to this error.

The first one, my private home email, works fine. With the other 3, I get the message "Cannot get mail: The connection to the server failed"

All were working fine before the 8.3 upgrade. I did try the old trick of making one minor change on the account and resaving, but that did not change anything. I even deleted my work account and re-entered it from scratch, but again, sadly, no luck. For the time being, I am successfully getting the email via IMAP, but this ***** compared to exchange. Anyone have any idea what is happening or if a fix is in the works?

iPhone 6 Plus, iOS 8.3

Posted on Apr 20, 2015 8:08 AM

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Answer 1

KiltedTim

Level 10

195,501 points

Apr 21, 2015 3:16 AM in response to YouppiExposian

I've had no such problem with multiple Exchange accounts. What version of Exchange server is running on the back end?

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Answer 2

Apr 21, 2015 10:29 AM in response to KiltedTim

Well, the one set up on exchange 2k3 is now working fine, although no changes were made on either the iPhone or the exchange side, so that's fun, but it still is throwing errors when connecting to the other 2 exchange accounts. The common elements are that both non-functioning exchange accounts are google apps for business accounts. So is one of the ones that's working, by the way. The settings on both accounts are the same as the one that's working, and both worked fine before the 8.3 upgrade. I have no issue accessing both of these accounts on my ipad which is currently on 8.2.x. If it's not the iphone OS at fault, I'm at a loss as to what it could be.

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Answer 3

Apr 23, 2015 5:26 AM in response to YouppiExposian

Mark this solved - error was mine. Forgot I migrated the 2 non working exchange accounts off of google's paid exchange service. I forgot because I did it a while ago, but google shut off my connection to the service hours before I did the 8.3 upgrade. So not an iOS problem but rather a problem existing between keyboard and chair.

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