i renew my itunes match and all the old information was lost can some body help me ?

Question

i renew my itunes match and all the old information was lost can some body help me ?

i renew my i tunes match and all the old information was lost can some body help me ?

a few month ago i had all my songs on the cloud with i tunes match

than apple has change their policy and they wanted 24.99 for a year

after two month i renew my i tunes match but all my information was lost and now i cant play and sync all the music a had 😠

any body had this problem ? any body solved it ?

MacBook Pro, OS X Yosemite (10.10.3)

Posted on Apr 20, 2015 9:26 AM

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Answer 1

AppleJoe

Community Manager

Apr 23, 2015 9:02 AM in response to yoavfromseattle

Greetings yoavfromseattle,

Welcome to the Apple Support Communities!

I understand that after renewing your iTunes Match subscription, you are not able to access your music as you would expect. To troubleshoot this situation, I would recommend reading over and working through the information in the attached article.

How to troubleshoot iTunes Match - Apple Support

Cheers,

Joe

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