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Installation Freeze for the new software update !

Downloaded the latest version 7.1.2 i believe to my phone, it was installing then froze mid way. PLEASE HELP

iPhone 4, iOS 7.1.2

Posted on Apr 20, 2015 12:03 PM

Reply
4 replies

Apr 20, 2015 12:05 PM in response to CJA1987

See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade.


IPhone, iPod Touch, and iPad iOS Compatibility Chart


Device iOS Verson


iPhone 1 iOS 3.1.3

iPhone 3G iOS 4.2.1

iPhone 3GS iOS 6.1.x

iPhone 4 iOS 7.1.x

iPhone 4S iOS 8.x.x

iPhone 5 iOS 8.x.x

iPhone 5c iOS 8.x.x

iPhone 5s iOS 8.x.x

-------------------------------------------------------

iPod Touch 1 iOS 3.1.3

iPod Touch 2 iOS 4.2.1

iPod Touch 3 iOS 5.1.1

iPod Touch 4 iOS 6.1.x

iPod Touch 5 iOS 8.x.x

-------------------------------------------------------

iPad 1 iOS 5.1.1

iPad 2 iOS 8.x.x

iPad 3 iOS 8.x.x

iPad 4 iOS 8.x.x

iPad Mini & Mini Retina iOS 8.x.x

iPad Air iOS 8.x.x

=====================================


Select the method most appropriate for your situation.


Upgrading iOS

1. How to update your iPhone, iPad, or iPod Touch

2. iPhone Support

3. iPod Touch Support

4. iPad Support


a. Updating Your iOS from iOS 5


Tap Settings > General > Software Update


If an update is available there will be an active Update button. If you are current,

then you will see a gray screen with a message saying your are up to date.


b. If you are still using iOS 4 Updating your device to iOS 5 or later.


c. Resolving update problems


1. iOS - Unable to update or restore

2. iOS- Resolving update and restore alert messages

Apr 20, 2015 12:21 PM in response to CJA1987

Placing your device into recovery (DFU-Device Firmware Upgrade) mode:


Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.

1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the

other end of the cable connected to your computer's USB port.

2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds

until the red slider appears, then slide the slider. Wait for the device to turn off.


* If you cannot turn off the device using the slider, press and hold the

Sleep/Wake and Home buttons at the same time. When the device turns off,

release the Sleep/Wake and Home buttons.


3. While pressing and holding the Home button, reconnect the USB cable to the

device. The device should turn on. Note: If you see the battery charge warning,

let the device charge for at least ten minutes to ensure that the battery has some

charge, and then start with step 2 again.

4. Continue holding the Home button until you see the "Connect to iTunes" screen.

When this screen appears you can release the Home button:

5. If necessary, open iTunes. You should see the following "recovery mode" alert:

6. Use iTunes to restore the device.


If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.

Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

Installation Freeze for the new software update !

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