iPhone6 and Bose SoundTouch20 AirPlay issue

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iPhone6 and Bose SoundTouch20 AirPlay issue

Hello All,

I'm facing a very peculiar problem with AirPlay on my iPhone6 (iOS 8.3). I'm using BT router which has two frequencies - 2.4 & 5 GHz.

iPhone6 is using 5GHz frequency whilst Bose SoundTouch20 uses 2.4GHz. Because of this sometimes AirPlay icon appears, which frankly speaking is extremely rare, and sometimes it doesn't.

I can't change SoundTouch20 frequency. Is there a way to make i6 use 2.4GHz or better if there is a way to make elusive AirPlay appear without changing frequencies?

iPhone 4s doesn't have any problem as it uses 2.4GHz frequency.

iPhone 6, iOS 8.3

Posted on Apr 20, 2015 2:17 PM

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Answer 1

brenden dv

Community Specialist

Apr 23, 2015 2:19 PM in response to iGeminine

Hi iGeminine,

I'm sorry to hear you are having this issue with AirPlay on your iPhone. If you continue to have issues only intermittently seeing AirPlay availability, you may find the information and troubleshooting steps outlined in the following article helpful:

Get help using AirPlay and AirPlay Mirroring on your iPhone, iPad, or iPod touch - Apple Support

Regards,

- Brenden

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