Q: screenshot - when option key is being used to view the info
Hello
I want to take a screenshot of the "WIFI detail information" that you can view ONLY, if you hold the "option key" and select the WIFI from the menu bar wifi icon. If you do this (option key while selecting wifi) then apple yosemite osx shows you the detailed information about the wifi you are using in real time e.g. speed, channel, noise etc.
I wanted to take this "Screenshot" of the wifi settings I can see, and select the wifi hot spot by my ISP but i cannot take a screenshot as the standard screenshot keys are not accessible if I am using the option key already.
I need this screenshot, to try and help me troubleshoot a problem. That problem is --- my local ISP is trying to tell me there is a problem with my apple macbook and my apple iphone (3gs), as even though I select the wifi, no internet is coming thru and my iphone uses my mobile broadband rather than the free wifi hotspot, my ISP as been marketing is available to me. This problem is intermittent. Sometimes it works as suppose to and somedays it does not. As a temporary measure, I turn OFF mobile data and then i know for sure when the wifi is working or not.
So in my troubleshooting steps, I wanted to show the ISP the difference I see of their WIFI settings, on the days it works and the days it does not work. As same macbook and same iphone device and same ISP plan(number) and same free wifi hotspot location trying to connect to the ISPs free wifi hotspot. In fact I have tried 3 of the free wifi hot spot locations on the days it does not work in location 1 and all the same problem, no internet.
thankyou for your time
regards,
fixed title -- Message was edited by: seaseasea
MacBook Pro (13-inch Mid 2010), OS X Yosemite (10.10.2), null
Posted on Apr 20, 2015 1:43 PM