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Apr 23, 2015 2:30 PM in response to Rachel98bakerby norm123,Hey Rachel,
I know that can be annoying if you cannot access Wi-Fi because you cannot even turn it on. To continue your troubleshooting, take a look at the article below to walk you through resetting your network settings. If that does not work, then you may want to look at getting your iPhone services.
iOS: Wi-Fi settings grayed out or dim
https://support.apple.com/en-us/HT204324
Take care,
-Norm G.
