Unable to Connect to Itunes and App store

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Unable to Connect to Itunes and App store

Okay, so i use iphone 6 and have the new IOS 8.1.3... My itunes and app store was working just fine but i don know all of a sudden i cannot connect to app store as it says "incorrect password" i even changed my password and i still have the same issue... I cannot even update the apps due to this!

is it that the server down or whats going on??please help!

iPhone 6, iOS 8.3

Posted on Apr 20, 2015 1:34 PM

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Answer 1

brenden dv

Community Specialist

Apr 23, 2015 1:35 PM in response to Man2991

Hello Man2991,

I'm sorry to hear you are having these issues with the iTunes Store. If you continue to have issues connecting to the iTunes Store from your iPhone, you may find the information and troubleshooting steps outlined in the following articles helpful:

Can't connect to the iTunes Store - Apple Support

iTunes: Advanced iTunes Store troubleshooting - Apple Support

Sincerely,

- Brenden

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