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I am trying to update my credit card information because of expiration date. Updated in my apple id (I am the organizer of the family sharing), but whenever I try or anyone else part of the family sharing plan tries to update or purchase anything I/we get the message "there is a billing problem, have the organizer update the billing information". What else do I need to update to get this to work?
Mac Pro, Mac OS X (10.7.1)
Hi kathyfromcelina,
I'm sorry to hear you are having these issues with your account. If the update to your billing information does not appear to have applied correctly, you may want to double-check the update steps as outlined in the following article:
Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support
Regards,
- Brenden
family sharing update credit card information
