my itunes keeps crashing with an error message.
both my windows and itunes are up-to-date. i've checked all the previously suggested methods to solve this issue (completely remove - reinstall itunes, removing QT, etc.) but none helped. any idea? Thanks.
the error message is usually something like this:
| Problem Event Name: | APPCRASH |
| Application Name: | iTunes.exe |
| Application Version: | 12.1.2.27 |
| Application Timestamp: | 55236b62 |
| Fault Module Name: | KERNELBASE.dll |
| Fault Module Version: | 6.3.9600.17415 |
| Fault Module Timestamp: | 54505737 |
| Exception Code: | 80000003 |
| Exception Offset: | 00000000000de002 |
| OS Version: | 6.3.9600.2.0.0.768.101 |
| Locale ID: | 1033 |
