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2012 Macbook pro restarts unexpectedly

My 2012 Macbook Pro with Retina restarts unexpectedly. It might go a day or two without doing it, but then it might continually restart 5 times in an hour. My computer screen will suddenly go black. The computer sounds like it's still running, but it wouldn't respond. I have to hold the power button down till the computer totally shuts down, then it takes awhile to get it turn back on and it always says "your computer restarted because it has encounter a problem" or something to that effect. and then the screen usually turns black again and i have to repeat the restart process until I can log back on. Then I get the error report message copied below. I would take it to an Apple store, but the closest one is 4 hours away and I don't get to the city very much. Any advice or help is greatly appreciated.



Anonymous UUID: 26B3663D-2895-3982-B9F6-00ED70F27460


Mon Apr 20 18:49:16 2015



*** Panic Report ***

panic(cpu 6 caller 0xffffff7faf4f3f63): "GPU Panic: [<None>] 3 0 a0 d9 9 8 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0x104000000 0xffffff813e6b0000 0x0e7150a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.7.21/src/Apple MuxControl/kext/GPUPanic.cpp:127

Backtrace (CPU 6), Frame : Return Address

0xffffff813749ad30 : 0xffffff802c93a811

0xffffff813749adb0 : 0xffffff7faf4f3f63

0xffffff813749ae90 : 0xffffff7fad499d28

0xffffff813749af50 : 0xffffff7fad5641b6

0xffffff813749af90 : 0xffffff7fad564226

0xffffff813749b000 : 0xffffff7fad79bd7e

0xffffff813749b090 : 0xffffff7fad7b350b

0xffffff813749b0d0 : 0xffffff7fad5dca13

0xffffff813749b100 : 0xffffff7fad5dc99d

0xffffff813749b130 : 0xffffff7fad6eac9f

0xffffff813749b160 : 0xffffff7fad6ec971

0xffffff813749b200 : 0xffffff7fad6ecf38

0xffffff813749b280 : 0xffffff7fad4aebbf

0xffffff813749b2d0 : 0xffffff7fad6f1157

0xffffff813749b430 : 0xffffff7fad6f15fa

0xffffff813749b4b0 : 0xffffff7fad59bbee

0xffffff813749b680 : 0xffffff7fad59a78f

0xffffff813749b6c0 : 0xffffff7fad5aa8f8

0xffffff813749b720 : 0xffffff7fad5a4d63

0xffffff813749b740 : 0xffffff7fad560f76

0xffffff813749b780 : 0xffffff7fad560060

0xffffff813749b7e0 : 0xffffff7fad49d164

0xffffff813749b800 : 0xffffff7fad49db5b

0xffffff813749ba20 : 0xffffff7fad49de48

0xffffff813749bac0 : 0xffffff7fad44b330

0xffffff813749bb40 : 0xffffff7fad44ab9e

0xffffff813749bba0 : 0xffffff7fad44c4c6

0xffffff813749bbe0 : 0xffffff7fad3fe8d0

0xffffff813749bc70 : 0xffffff7fad3f68ac

0xffffff813749bcb0 : 0xffffff7fad44d164

0xffffff813749bd00 : 0xffffff802ceb85b1

0xffffff813749bd50 : 0xffffff802ceff0b5

0xffffff813749bdc0 : 0xffffff802c9ea95e

0xffffff813749be10 : 0xffffff802c93e91c

0xffffff813749be40 : 0xffffff802c9235a3

0xffffff813749be90 : 0xffffff802c933e8d

0xffffff813749bf10 : 0xffffff802ca0a142

0xffffff813749bfb0 : 0xffffff802ca3ac66

Kernel Extensions in backtrace:

com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7fad3ec000->0xffffff7fad426fff

dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7fad124000

com.apple.driver.AppleMuxControl(3.7.21)[32B7E2DE-1F9D-3555-B687-7A76A62B81D2]@ 0xffffff7faf4e5000->0xffffff7faf4f8fff

dependency: com.apple.driver.AppleGraphicsControl(3.7.21)[62689710-EEA7-307A-AC83-B8F25DA88 A6A]@0xffffff7faf4dd000

dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7fade81000

dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7fad124000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7fad3ec000

dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[0183904C-6A16-32C4-9405-EEFD7F820B 02]@0xffffff7faf4e0000

com.apple.nvidia.driver.NVDAResman(10.0)[53CC0E05-7382-336C-8239-AE884D6CA71A]@ 0xffffff7fad449000->0xffffff7fad6befff

dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7fad124000

dependency: com.apple.iokit.IONDRVSupport(2.4.1)[F4738C55-B507-3627-A9CA-3D29A5230A03]@0xff ffff7fad433000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7fad3ec000

dependency: com.apple.AppleGraphicsDeviceControl(3.7.21)[4700601D-3FEB-3B86-B2BA-8D71AF84D1 C4]@0xffffff7fad443000

com.apple.nvidia.driver.NVDAGK100Hal(10.0)[DC43029D-568A-3B7C-976B-E922C17F5143 ]@0xffffff7fad6ca000->0xffffff7fad877fff

dependency: com.apple.nvidia.driver.NVDAResman(10.0.0)[53CC0E05-7382-336C-8239-AE884D6CA71A ]@0xffffff7fad449000

dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7fad124000



BSD process name corresponding to current thread: WindowServer



Mac OS version:

14B25



Kernel version:

Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64

Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61

Kernel slide: 0x000000002c600000

Kernel text base: 0xffffff802c800000

__HIB text base: 0xffffff802c700000

System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)



System uptime in nanoseconds: 9001926022

last loaded kext at 8290687500: com.apple.driver.AGPM 100.14.37 (addr 0xffffff7faf4c2000, size 102400)

loaded kexts:

com.citrix.driver.net6im 1.1.6

com.deterministicnetworks.driver.dne 1.0.14

com.deterministicnetworks.driver.dniregistry 1.0.4

com.apple.driver.AGPM 100.14.37

com.apple.driver.ApplePlatformEnabler 2.1.0d1

com.apple.driver.X86PlatformShim 1.0.0

com.apple.filesystems.autofs 3.0

com.apple.iokit.IOBluetoothSerialManager 4.3.1f2

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleMikeyDriver 267.0

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.driver.AppleHDAHardwareConfigDriver 267.0

com.apple.GeForce 10.0.0

com.apple.driver.AppleHDA 267.0

com.apple.iokit.IOBluetoothUSBDFU 4.3.1f2

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.1f2

com.apple.driver.AppleIntelHD4000Graphics 10.0.0

com.apple.driver.AppleLPC 1.7.3

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleHV 1

com.apple.driver.AppleIntelFramebufferCapri 10.0.0

com.apple.driver.AppleSMCLMU 2.0.4d1

com.apple.nvidia.NVDAStartup 10.0.0

com.apple.driver.AppleThunderboltIP 2.0.2

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleMuxControl 3.7.21

com.apple.driver.AppleBacklight 170.4.12

com.apple.driver.AppleMCCSControl 1.2.10

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.AppleUSBTCKeyEventDriver 240.2

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.driver.CoreStorageFsck 471

com.apple.driver.AppleFileSystemDriver 3.0.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.driver.XsanFilter 404

com.apple.driver.AirPort.Brcm4331 800.20.24

com.apple.iokit.IOAHCIBlockStorage 2.6.5

com.apple.driver.AppleUSBHub 705.4.1

com.apple.driver.AppleSDXC 1.6.5

com.apple.driver.AirPort.Brcm4360 901.19.10

com.apple.iokit.AppleBCM5701Ethernet 10.1.2b3

com.apple.driver.AppleAHCIPort 3.0.7

com.apple.driver.AppleUSBEHCI 705.4.14

com.apple.driver.AppleUSBXHCI 705.4.14

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleACPIButtons 3.1

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 3.1

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

com.apple.nke.applicationfirewall 161

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

com.apple.kext.triggers 1.0

com.apple.iokit.IOSerialFamily 11

com.apple.nvidia.driver.NVDAGK100Hal 10.0.0

com.apple.nvidia.driver.NVDAResman 10.0.0

com.apple.driver.DspFuncLib 267.0

com.apple.kext.OSvKernDSPLib 1.15

com.apple.iokit.IOAudioFamily 200.6

com.apple.vecLib.kext 1.2.0

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.1f2

com.apple.iokit.IOBluetoothFamily 4.3.1f2

com.apple.iokit.IOSurface 97

com.apple.iokit.IOUSBUserClient 705.4.0

com.apple.iokit.IOAcceleratorFamily2 156.4

com.apple.AppleGraphicsDeviceControl 3.7.21

com.apple.driver.AppleThunderboltEDMSink 4.0.2

com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.IOPlatformPluginFamily 5.8.0d49

com.apple.driver.AppleHDAController 267.0

com.apple.iokit.IOHDAFamily 267.0

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.driver.AppleGraphicsControl 3.7.21

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.driver.AppleSMBusController 1.0.13d1

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0

com.apple.driver.AppleUSBMultitouch 245.2

com.apple.iokit.IOUSBHIDDriver 705.4.0

com.apple.driver.AppleUSBMergeNub 705.4.0

com.apple.driver.AppleUSBComposite 705.4.9

com.apple.driver.CoreStorage 471

com.apple.driver.AppleThunderboltDPInAdapter 4.0.6

com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6

com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

com.apple.driver.AppleThunderboltNHI 3.1.7

com.apple.iokit.IOThunderboltFamily 4.2.1

com.apple.iokit.IO80211Family 700.52

com.apple.iokit.IOEthernetAVBController 1.0.3b3

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOAHCIFamily 2.7.0

com.apple.iokit.IOUSBFamily 705.4.14

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 389.1

com.apple.iokit.IOStorageFamily 2.0

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 3.1

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

com.apple.kec.Libm 1

com.apple.kec.pthread 1

Model: MacBookPro10,1, BootROM MBP101.00EE.B05, 4 processors, Intel Core i7, 2.3 GHz, 8 GB, SMC 2.3f36

Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In

Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (7.15.124.12.10)

Bluetooth: Version 4.3.1f2 15015, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

Serial ATA Device: APPLE SSD SM256E, 251 GB

USB Device: Hub

USB Device: FaceTime HD Camera (Built-in)

USB Device: Hub

USB Device: Hub

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Apple Internal Keyboard / Trackpad

Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4

MacBook Pro (Retina, Mid 2012), iOS 8.3

Posted on Apr 20, 2015 5:03 PM

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2012 Macbook pro restarts unexpectedly

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