Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

apple tv wont recognise my apple ID email address and password

I recently changed my Apple ID and am using the same one for iCloud as well .Now whilst iTunes store is recognised on my Apple tv the same is not so for iCloud .Its telling me - "either account name or password is incorrect " and yet I am using exactly the same ones .

I changed my Apple ID because I will be using a different ISP in the near future so decided to use a Gmail account I have instead.

Can someone suggest were i might be going wrong?

Thanks

AppleTV 2, OS X Yosemite (10.10.1), Mini iPad

Posted on Apr 20, 2015 11:06 PM

Reply
Question marked as Best reply

Posted on Apr 21, 2015 12:11 AM

I suggest that you should go to iCloud.com and change your password there once again. After that, reset all your devices to this new password.

2 replies

apple tv wont recognise my apple ID email address and password

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.