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slow MacBook Pro...I ran EtreCheck

Problem description:

slow start-up, slow web page loading. Delays when typing


EtreCheck version: 2.2 (132)

Report generated 4/20/15, 10:45 PM

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

MacBook Pro (15-inch, Early 2011) (Technical Specifications)

MacBook Pro - model: MacBookPro8,2

1 2.2 GHz Intel Core i7 CPU: 4-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1333 MHz ok

BANK 1/DIMM0

2 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 471 - SN = D86135303SJDGDLAW


Video Information: ℹ️

Intel HD Graphics 3000 - VRAM: 384 MB

Color LCD 1440 x 900

AMD Radeon HD 6750M - VRAM: 1024 MB


System Software: ℹ️

OS X 10.10.2 (14C1514) - Time since boot: one day 9:37:43


Disk Information: ℹ️

Hitachi HTS725050A9A362 disk0 : (500.11 GB)

S.M.A.R.T. Status: Failing

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 498.88 GB (363.59 GB free)

Core Storage: disk0s2 499.25 GB Online


MATSHITADVD-R UJ-8A8


USB Information: ℹ️

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. FaceTime HD Camera (Built-in)

Apple Computer, Inc. IR Receiver


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Mac App Store and identified developers


Kernel Extensions: ℹ️

/System/Library/Extensions

[loaded] com.f-secure.kext.fsauth (1.0.0d1) [Click for support]


Problem System Launch Agents: ℹ️

[killed] com.apple.CallHistoryPluginHelper.plist

[killed] com.apple.icloud.fmfd.plist

[killed] com.apple.Maps.pushdaemon.plist

[killed] com.apple.spindump_agent.plist

[killed] com.apple.telephonyutilities.callservicesd.plist

5 processes killed due to memory pressure


Problem System Launch Daemons: ℹ️

[killed] com.apple.ctkd.plist

[killed] com.apple.GSSCred.plist

[killed] com.apple.ifdreader.plist

[killed] com.apple.nehelper.plist

[killed] com.apple.periodic-daily.plist

[failed] com.apple.ReportCrash.Root.plist [Click for details]

[killed] com.apple.wdhelper.plist

6 processes killed due to memory pressure


Launch Agents: ℹ️

[loaded] com.coupons.coupond.plist [Click for support]

[loaded] com.f-secure.trasher.plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]

[loaded] com.oracle.java.Java-Updater.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[running] com.bombich.ccchelper.plist [Click for support]

[loaded] com.ciscosystems.ciscoconnect.daemon.plist [Click for support]

[failed] com.f-secure.aua.plist [Click for support] [Click for details]

[failed] com.f-secure.clstate-periodic.plist [Click for support]

[loaded] com.f-secure.fsavd.dbhelper.plist [Click for support]

[running] com.f-secure.fsavd.plist [Click for support]

[loaded] com.f-secure.fsmac.firewall.plist [Click for support]

[failed] com.f-secure.fsmac.fsupdated.plist [Click for support] [Click for details]

[loaded] com.google.keystone.daemon.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[loaded] com.oracle.java.Helper-Tool.plist [Click for support]

[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]

[failed] com.torch.update.agent.plist [Click for support]


User Launch Agents: ℹ️

[failed] com.bombich.ccc-user-agent.plist [Click for support]

[failed] com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support] [Click for details]

[running] com.dtv.vgconnect.plist [Click for support]

[loaded] com.dtv.vgconnect.uninstall.plist [Click for support]

[failed] com.nds.pcshow.plist [Click for support] [Click for details]

[loaded] com.nds.pcshow.uninstall.plist [Click for support]


User Login Items: ℹ️

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Dropbox Application (/Applications/Dropbox.app)

Octoshape Application (/Users/[redacted]/Library/Octoshape/Octoshape.app)

SoundTouch music server Application (/Applications/SoundTouch/SoundTouch.app/Contents/MacOS/SoundTouchMusicServer/S oundTouch music server.app)

CenturyLink® Online Security for Mac® Application (/Users/[redacted]/.Trash/F-Secure Mac Protection.app)


Internet Plug-ins: ℹ️

JavaAppletPlugin: Version: Java 8 Update 45 Check version

o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]

SurveillanceClient: Version: 3.4.8 - SDK 10.6 [Click for support]

Default Browser: Version: 600 - SDK 10.10

Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 [Click for support]

AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Click for support]

Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]

FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]

Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]

SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]

CouponPrinter-FireFox_v2: Version: 5.0.3 - SDK 10.6 [Click for support]

DirectorShockwave: Version: 12.0.0r112 - SDK 10.6 [Click for support]


User internet Plug-ins: ℹ️

CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]

EMusic: Version: EMusic 1.0.0 [Click for support]

Google Earth Web Plug-in: Version: 7.1 [Click for support]

OctoshapeWeb: Version: 1.0 - SDK 10.8 [Click for support]

Stamps.com: Version: 1.1.13 [Click for support]


Safari Extensions: ℹ️

Facebook Cleaner

ShopGenius

Disconnect


3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

Flip4Mac WMV [Click for support]

Java [Click for support]


Time Machine: ℹ️

Skip System Files: NO

Mobile backups: OFF

Auto backup: NO - Auto backup turned off

Volumes being backed up:

Macintosh HD: Disk size: 498.88 GB Disk used: 135.28 GB

Destinations:

backup [Local]

Total size: 999.86 GB

Total number of backups: 14

Oldest backup: 2012-11-23 21:40:00 +0000

Last backup: 2013-12-05 09:30:40 +0000

Size of backup disk: Adequate

Backup size 999.86 GB > (Disk used 135.28 GB X 3)


Top Processes by CPU: ℹ️

21% Mail

6% WindowServer

2% SoundTouch music server

1% com.apple.WebKit.WebContent(9)

1% NDSPCShowServer


Top Processes by Memory: ℹ️

586 MB com.apple.WebKit.WebContent(9)

466 MB kernel_task

176 MB mdworker(11)

90 MB Safari

70 MB Mail


Virtual Memory Information: ℹ️

27 MB Free RAM

3.97 GB Used RAM

22 MB Swap Used


Diagnostics Information: ℹ️

Apr 20, 2015, 10:45:32 PM /Users/[redacted]/Library/Logs/DiagnosticReports/PCShowServerPMWrapper_2015-04- 20-224532_[redacted].crash

Apr 20, 2015, 10:45:00 PM /Users/[redacted]/Library/Logs/DiagnosticReports/PCShowServerPMWrapper_2015-04- 20-224500_[redacted].crash

Apr 20, 2015, 10:44:41 PM /Users/[redacted]/Library/Logs/DiagnosticReports/PCShowServerPMWrapper_2015-04- 20-224441_[redacted].crash

Apr 20, 2015, 10:44:19 PM /Users/[redacted]/Library/Logs/DiagnosticReports/PCShowServerPMWrapper_2015-04- 20-224419_[redacted].crash

Apr 20, 2015, 10:43:58 PM /Users/[redacted]/Library/Logs/DiagnosticReports/PCShowServerPMWrapper_2015-04- 20-224358_[redacted].crash

Apr 20, 2015, 10:43:40 PM /Users/[redacted]/Library/Logs/DiagnosticReports/PCShowServerPMWrapper_2015-04- 20-224340_[redacted].crash

Apr 20, 2015, 10:43:26 PM /Users/[redacted]/Library/Logs/DiagnosticReports/PCShowServerPMWrapper_2015-04- 20-224326_[redacted].crash

Apr 20, 2015, 10:42:57 PM /Users/[redacted]/Library/Logs/DiagnosticReports/PCShowServerPMWrapper_2015-04- 20-224257_[redacted].crash

Apr 19, 2015, 07:42:10 PM /Library/Logs/DiagnosticReports/iTunes_2015-04-19-194210_[redacted].cpu_resourc e.diag [Click for details]

Apr 19, 2015, 01:24:22 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iTunes_2015-04-19-132422_[reda cted].crash

Apr 19, 2015, 01:04:01 PM Self test - passed

Apr 18, 2015, 04:54:49 AM /Library/Logs/DiagnosticReports/LegacyFileVaultMessageTracer_2015-04-18-045449_ [redacted].crash

Apr 20, 2015, 10:44:29 PM /Users/[redacted]/Library/Logs/DiagnosticReports/PCShowServerPMWrapper_2015-04- 20-224429_[redacted].crash

Apr 20, 2015, 10:43:20 PM /Users/[redacted]/Library/Logs/DiagnosticReports/PCShowServerPMWrapper_2015-04- 20-224320_[redacted].crash

Apr 20, 2015, 10:43:08 PM /Users/[redacted]/Library/Logs/DiagnosticReports/PCShowServerPMWrapper_2015-04- 20-224308_[redacted].crash

Apr 18, 2015, 04:27:01 AM /Users/[redacted]/Library/Logs/DiagnosticReports/quicklookd_2015-04-18-042701_[ redacted].crash

Apr 20, 2015, 10:42:48 PM /Users/[redacted]/Library/Logs/DiagnosticReports/PCShowServerPMWrapper_2015-04- 20-224248_[redacted].crash

Apr 20, 2015, 10:42:30 PM /Users/[redacted]/Library/Logs/DiagnosticReports/PCShowServerPMWrapper_2015-04- 20-224230_[redacted].crash

Apr 20, 2015, 10:45:22 PM /Users/[redacted]/Library/Logs/DiagnosticReports/PCShowServerPMWrapper_2015-04- 20-224522_[redacted].crash

Apr 20, 2015, 10:45:43 PM /Users/[redacted]/Library/Logs/DiagnosticReports/PCShowServerPMWrapper_2015-04- 20-224543_[redacted].crash

Apr 20, 2015, 10:45:11 PM /Users/[redacted]/Library/Logs/DiagnosticReports/PCShowServerPMWrapper_2015-04- 20-224511_[redacted].crash

Apr 20, 2015, 10:44:50 PM /Users/[redacted]/Library/Logs/DiagnosticReports/PCShowServerPMWrapper_2015-04- 20-224450_[redacted].crash

Apr 20, 2015, 10:44:08 PM /Users/[redacted]/Library/Logs/DiagnosticReports/PCShowServerPMWrapper_2015-04- 20-224408_[redacted].crash

Apr 20, 2015, 10:43:47 PM /Users/[redacted]/Library/Logs/DiagnosticReports/PCShowServerPMWrapper_2015-04- 20-224347_[redacted].crash

Apr 20, 2015, 10:42:37 PM /Users/[redacted]/Library/Logs/DiagnosticReports/PCShowServerPMWrapper_2015-04- 20-224237_[redacted].crash

Apr 18, 2015, 04:27:01 AM /Users/[redacted]/Library/Logs/DiagnosticReports/NDSPCShowServer_2015-04-18-042 701_[redacted].crash

MacBook Pro (15-inch Early 2011)

Posted on Apr 20, 2015 9:05 PM

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1 reply

slow MacBook Pro...I ran EtreCheck

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