Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Trouble for billing

apple doesnt accept my billing information ?

iPhone 5, iOS 8.3

Posted on Apr 21, 2015 1:14 AM

Reply
Question marked as Best reply

Posted on Apr 21, 2015 2:01 PM

What happens when you try to add your details (if you are getting an error message then what does it say ?), and what are you trying to use as your payment method, credit card, debit card ... ? If it's a debit card then they no longer seem to be accepted in all countries, and even where they are it seems that not all work.


For a card to have a chance of being accepted it needs to be registered to the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you and your iTunes account are.

1 reply
Question marked as Best reply

Apr 21, 2015 2:01 PM in response to Sevanabnous

What happens when you try to add your details (if you are getting an error message then what does it say ?), and what are you trying to use as your payment method, credit card, debit card ... ? If it's a debit card then they no longer seem to be accepted in all countries, and even where they are it seems that not all work.


For a card to have a chance of being accepted it needs to be registered to the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you and your iTunes account are.

Trouble for billing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.