Q: Can't log into iTunes account (error 0x80090326)

I'm using XP and have the same issue.

One more here...funny thing is today is the first time I've gotten on since the fall of last year... I only use this computer for my Ipod music and had a few cards to burn and play lists to update. Like others I wasted hours of my life trying to fix the issue...I expect AT LEAST A $25 credit to my account for this incompetence. Apple is becoming more and more like Wal mart...decrease the quality and raise the price yet all still will flock to it.

Add one more to the list of people screwed until this is fixed! I just bought a few songs from my phone last night, went to play them on my XP sp3 computer - error -50 or can't connect to store.

JoshikusIII wrote:

 

...I expect AT LEAST A $25 credit to my account for this incompetence...

ROFL - I wouldn't hold my breath if I was you!!

JoshikusIII wrote:

 

Apple is becoming more and more like Wal mart...decrease the quality and raise the price yet all still will flock to it.

I've been kinda thinking the same thing lately.

OK glad to find this thread as I have same problem with Windows XP and -50 and other errors. Signed-off to sign back on again and can't do it--completely broken.

I installed iTunes to this XP machine years ago and it's worked as our one & only iTunes repository where all our content and backups reside. It's never broken before so I've had no need or interest to "fix" it!

But now who here can point us to the quickest/easiest way to transfer all my XP configuration and files to another computer I have, a Windows 7 x64?

Same here.  Wasted hours flushing dns, uninstalling and reinstalling iTunes, rebooting, editing hosts, checking for SLS and TLS setting, then (crazy!) I installed iTunes on a clean computer and the same problem occurred.  Problem is definitely at iTunes' end.  I sent them a support request but why would they believe XP users who won't even buy the latest Apple product?

I spent over 3 hours with Apple techs attempting to resolve this same problem yesterday.  (Windows XP machine).  Installed new version of itunes, etc...   NO MENTION of this forum and that all XP users seem to be having the same problem!   Feel like I wasted my entire afternoon when I should have ben told it was a problem between itunes accepting a secure login from XP machines!!!!@@#$@%#%#$@$

"who here can point us to the quickest/easiest way to transfer all my XP configuration and files to another computer I have, a Windows 7 x64?"

See How to move your iTunes library to a new computer - Apple Support.  Key steps are:

• If necessary, consolidate your library so that all media is contained within the iTunes Media folder - see turingtest2's user tip on Make a split library portable for more info
• Copy the consolidated iTunes library (by default on Windows XP C:\Documents and Settings\username\My Documents\My Music\iTunes) to an external hard drive (for a small library standard Windows copy/paste is fine, otherwise tt2's tip on Backup your iTunes for Windows library with SyncToy describes a more reliable/robust method).
• If you have any iTunes content on the Windows 7 machine, move the library (default location C:\Users\username\Music\iTunes) to your desktop
• Copy the iTunes folder from the external drive to C:\Users\username\Music\iTunes on the Win7 machine
• Start iTunes on the Win 7 box - your library should now be available to you
• If you'd moved any previous iTunes content to the desktop, use File > Add Folder to Library... to add this back to your library, then delete the folder on the desktop

With respect to the original issue, Windows XP is no longer supported by Microsoft so the likelihood of incompatibility with current applications & services is always going to increase.  I'm actually surprised that Apple continues to list XP (and Vista) as a supported operating system ... I can't believe that it is viable for Apple (or anyone else sustaining a consumer software product) to maintain compatibility with five different editions of Windows (XP, Vista, 7, 8/8.1, 10) where one is unsupported and a second is nearing end of life.

I also noticed that it seems to be blocking certain songs stored on iCloud.

I just spent 15 min. on the phone w/  a senior tech gal, who sent a ticket to their engineers.  She said they hadn't heard this was a problem, but that they don't really pay close attention to this forum - they depend on phone complaints.  So everyone:

TAKE THE TIME TO CALL IT IN!!   Maybe then they will get a clue.

Same problem, all 3 of my machines are on XP.  There is an easy fix... upgrade to Win 7 or 8... really?  Come on... if the OS was owned by Apple, I'd sort of understand it, but why would they try and force people to upgrade , unless they have some vested interested?

"if the OS was owned by Apple, I'd sort of understand it, but why would they try and force people to upgrade"

Supporting legacy operating systems costs money for development and (particularly) testing.  The Windows XP user base is getting smaller all the time, XP is no longer supported by Microsoft - I can't really see any significant argument for Apple continuing to support it.  Services like the iTunes Store need to stay aligned with current operating systems, so will need to accommodate changes made to Windows 7/8 and those anticipated in Windows 10.  Any changes to these OSs will not be incorporated in XP so incompatibilities are only going to increase over time.

Given the end of support for Windows XP and its long-standing vulnerabilities to malware of various kinds I would be very reluctant to run an XP machine today with any sort of internet connection.

Hi, another annoyed XP user here.

hhgttg27 said:

Windows XP is no longer supported by Microsoft so the likelihood of incompatibility with current applications & services is always going to increase.  I'm actually surprised that Apple continues to list XP (and Vista) as a supported operating system ... I can't believe that it is viable for Apple (or anyone else sustaining a consumer software product) to maintain compatibility with five different editions of Windows (XP, Vista, 7, 8/8.1, 10) where one is unsupported and a second is nearing end of life.

I disagree. A lot of people still use XP, and as 62tango pointed out, it should be easier for a software vendor to support an operating system that is no longer a moving target because it it not being constantly patched.

Anyway, it wasn't Windows XP or even iTunes that changed, it was Apple's server. You'd think they could roll back the change already, and you'd think they could test their stuff with Windows XP that they claim to support. This is reminiscent of the "trust loop" bug that prevented an iPhone from plugging into an XP box that didn't have iTunes installed (which it is supposed to be able to do, if only to download photos).

" A lot of people still use XP, and as by 62tango pointed out, it should be easier for a software vendor to support an operating system that is no longer a moving target because it it not being constantly patched."

Only if it stays consistent with other platforms.  Other than cost there's no really no justification for continuing to use an unsupported, aged operating system that's highly susceptible to malware.

"Anyway, it wasn't Windows XP or even iTunes that changed, it was Apple's server."

Maybe the change was to maintain compatibility with current OSs, based on recent security patches to Win 7/8, or in anticipation of Win 10?