Blank window when internet accounts asks for password change

Question

Level 1

3 points

Blank window when internet accounts asks for password change

I'm on OSX Yosemite and I've got a gmail account that I've just changed the password to. I keep getting a pop up from system prefs to change my password. Clicking on the pop up takes me to internet accounts, but another window pops up and its blank. I managed to change my password for the account on the mail app, but now I'm trying to send an email and the pop up is back and I have no idea how else to change my password.

Here's a screen shot of the screen.

MacBook Pro with Retina display, OS X Yosemite (10.10.3), null

Posted on Apr 21, 2015 3:26 AM

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Answer 1

Eric Root

Level 10

685,311 points

Apr 21, 2015 2:29 PM in response to saschee

Try hitting Cancel and see if you can access the account in Internet Accounts to change the password there.

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Answer 2

Nov 11, 2016 5:35 AM in response to Bill in Hawaii

Nope

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Answer 3

Sep 13, 2015 10:52 PM in response to saschee

The window contains a small "web" login from Google. I got the bright idea it might be related Safari. Try this:

Close System Preferences.

Open Safari and clear out as much data as possible (recent history, cookies, active logins, etc.).

Close out of Safari.

Reopen System Preferences->Internet Accounts and give it a try.

Well, it worked for me.

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Answer 4

saschee Author

Level 1

3 points

Apr 28, 2015 12:10 AM in response to saschee

When I go to internet accounts and click on the account, the pop up just comes up again. How do I change the password without the pop up? Clicking details only has name and description.

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