-
All replies
-
Helpful answers
-
Apr 21, 2015 5:31 AM in response to geekinthegardenby Lexiepex,My best guess:
Restart the mac.Reconnect WiFi/Internet. Then restart again while holding the CMD+R keys. Install OSX. This will leave your user data untouched (but of course you have backups!!).
Lex
-
Apr 21, 2015 6:46 AM in response to Lexiepexby geekinthegarden,Thanks Lex but I don't think that will help as I don't have the necessary download data to reinstall the OS. Or am I wrong in thinking that the above procedure requires I download and reinstall?
What I'd really like to get at is a more specific fix to the specific problem or bug. If it's something I can do (aside from reinstalling the OS which takes time, data and then more time reinstalling all of my third party apps and more data yet again) then I'm happy to do it. Even better would be a fix by Apple delivered as a software update.
-
Apr 21, 2015 7:37 AM in response to geekinthegardenby Lexiepex,The Recovery install downloads the latest version of your OS and installs it. The Recovery Partition itself is only about 650MB, and contains only some tools.
Lex
-
Apr 21, 2015 8:10 AM in response to Lexiepexby geekinthegarden,Ah, right. Yeah, that's what I thought. Unfortunately that won't help me much as the result of the process/bug(?) is that I now have almost no data left so no download of Yosemite.
-
Apr 21, 2015 9:17 AM in response to geekinthegardenby Lexiepex,I do not understand, "..is that I now have almost no data left so no download of Yosemite..."
what do you mean by that?
What I said was, that you do the Recovery and only the OS is replaced with a fresh (latest) version...
-
by Linc Davis,Apr 21, 2015 10:41 AM in response to geekinthegarden
Linc Davis
Apr 21, 2015 10:41 AM
in response to geekinthegarden
Level 10 (208,000 points)
ApplicationsTurn off automatic updates in the App Store preference pane.
-
Apr 21, 2015 12:27 PM in response to Lexiepexby geekinthegarden,Hey Lex, if you check the first sentence of my original post I wrote:
Since updating to 10.3.3 I've had to disconnect my main work computer from the internet as it is using up all our data (15 gigs/month satellite).
I'm on satellite internet which has 15 gig/month data transfer limit. In the first five days we went through half of those 15 gigs. Then another 2-3 as I tried to figure out what the problem was. In short, we're 11 days into our month and have only 3.5 gigs to last the rest of the month. A fresh download/install of the OS requires 4-6 gigs I'd guess.
Hey Linc, I've always kept that off due to the data caps. Only turn it on and do updates during non-peak 2-8am hours.
-
by Linc Davis,Apr 21, 2015 2:37 PM in response to geekinthegarden
Linc Davis
Apr 21, 2015 2:37 PM
in response to geekinthegarden
Level 10 (208,000 points)
ApplicationsLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Select
/var/log ▹ install.log
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. The contents of the log will appear on the right. Each log message begins with a timestamp. Select the messages from the time of the last installation or update attempt. If you're not sure when that was, click the Clear Display button in the toolbar of the Console window and then try the installation again. Select the new messages that appear. Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. You may need to use a text editor with search and replace, such as TextEdit.
When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.
-
Apr 21, 2015 5:28 PM in response to geekinthegardenby etresoft,geekinthegarden wrote:
I use iCloud extensively for everything BUT NOT photos. Never turned that on and have confirmed its not on for any device.
Are you sure about that? The initial Photos setup screen is confusing. It looks just like a normal "updating database" message that you might get from Mail, but it is turning on iCloud Photos. Go to Photos > Preferences > iCloud and double-check.
-
Apr 22, 2015 4:36 AM in response to etresoftby geekinthegarden,Etresoft,
Yeah, I'm sure. I've already triple checked that. It was the first thing I did when I discovered the problem.
Linc,
Thanks. I'll get to that and get back with it.
-
Apr 22, 2015 4:48 AM in response to Linc Davisby geekinthegarden,Linc.... I found this in the install.log
Apr 17 22:46:20 Mac-Mini.local DownloadService[197]: Retrying download after error: Error Domain=NSURLErrorDomain Code=-1001 "The request timed out." UserInfo=0x7ff86840d6a0 {NSErrorFailingURLStringKey=http://swcdn.apple.com/content/downloads/21/09/031-20634/8d84o1ky5gn2agnf5kiz9ee d134n7y3q4c/RecoveryHDUpdate.pkg, NSErrorFailingURLKey=http://swcdn.apple.com/content/downloads/21/09/031-20634/8d84o1ky5gn2agnf5kiz9ee d134n7y3q4c/RecoveryHDUpdate.pkg, NSURLSessionDownloadTaskResumeData=<CFData 0x7ff8684103f0 [0x7fff7b220ed0]>{length = 2978, capacity = 4096, bytes = 0x3c3f786d6c2076657273696f6e3d2231 ... 2f706c6973743e0a}, NSLocalizedDescription=The request timed out.}
-
Apr 22, 2015 4:51 AM in response to geekinthegardenby PBFZ,Download AdwareMedic App and see if it doesn't indicate adware that causes your problem.
-
Apr 22, 2015 4:57 AM in response to etresoftby geekinthegarden,Linc,
Not sure if it contains any useful info but when the process started up yesterday morning I was trying to take care of a few emails and force quite it several times. Here's one of the lines from the console:
4/21/15 6:46:32.016 AM com.apple.xpc.launchd[1]: (com.apple.nsurlsessiond_privileged[1059]) Service exited due to signal: Killed: 9
I'm guessing that's not going to be very helpful but thought I'd paste it in.
-
by Linc Davis,Apr 22, 2015 5:41 AM in response to geekinthegarden
Linc Davis
Apr 22, 2015 5:41 AM
in response to geekinthegarden
Level 10 (208,000 points)
ApplicationsThat log message is from April 17. At the time, the system was trying and failing to download a software update. If possible, connect to another network, such as the hotspot created by a cell phone, and update all software. Since your bandwidth is limited at work, if you have more than one Apple device on the network you should be operating an OS X Server with the volume-purchasing program and Caching service enabled. That way you'll only have to download each update once.