Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mac book pro start up noise no screen purchased late 2013

hey soo ,y yr old Mac book pro 15 retina late 2013 model I saw a post from support saying they r having issues with the sleep mode n not waking up.. Soo I remember this happening n then I wiped the Mac with a cloth went over the keys n it shut off n did not come back on... Now I reset the pram bla bla went through all the trouble shooting stuff it makes start up noise now then nothing...

Posted on Apr 21, 2015 5:14 AM

Reply
3 replies

Apr 21, 2015 5:38 AM in response to Rnebel72

You may try to restart your computer in Safe mode by taking these steps:

- Click on the Apple sign() at the upper left corner of the Desktop, select 'Shut down' from a drop-down menu;

- Wait until your computer turns off, then press the Power button(⌽);

- Immediately after you hear the startup tone, press and hold the Shift(⇧) key. It should be held as soon as possible after the startup tone, but not before the tone;

- Release the Shift(⇧) key when you see a grey Apple sign() and the progress bar below;

This will force the system to perform several maintenance routines and load essential system software.

Once you've seen the Desktop, start a Disk Utility scan to detect and repair file system errors:

- Open Disk Utility application:

1. Click on Finder at the bottom of your Desktop;

2. Select Applications folder from Finder's left sidebar and then open Utilities folder (or press Command(⌘)-Shift(⇧)-U), double-click on Disk Utility icon;

- Choose your main hard drive from the left sidebar ('Macintosh HD', usually);

- Click on 'Verify Disc' at the bottom right corner, your Mac will perform a diagnostic test. Click on 'Repair Disk' if prompted to fix problems, or follow instructions given on the Disk Utility window;

- Once the routine finished, click on ""Verify Disc Permissions"", after it's done, click on 'Repair Disc Permissions';

- Wait until the process's finished and shut down your Mac, turn it back on in 30 seconds;

Mac book pro start up noise no screen purchased late 2013

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.