Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Hotmail PW updated, Can't use Mac book Mail program to check mail

Hi,

I updated my hotmail.com user password . I can log in on a hotmail web browser to check mail.

But if I check mail on the Mail Program on my Mac Pro, the Mail program keep showing me

"Mail can't connect to the account Hotmail.com".

Please help.

MacBook Pro, iOS 8.3, null

Posted on Apr 21, 2015 6:15 AM

Reply
5 replies

Apr 21, 2015 8:48 AM in response to Lexiepex

Thank you LexSchellings for your reply.


I did the following procedure:

* disabled the existing hotmail.com account,

* add a new hotmail.com account with the same info.

This solved my problem.

I found the non working hotmail.com account with incoming and outgoing servers are "live.com :-

For hotmail.com account , they should be:

Incoming mail "imap-mail.outlook.com",

Outgoing mail "smtp-mail.outlook.com"

Hotmail PW updated, Can't use Mac book Mail program to check mail

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.