Filiq

Q: Bose headphones remote control problem after update

Bose-true sound in ear headphones remote control is not working after ios 8.3 update...anyone help please?

iPhone 5, iOS 8.3, Bose truesound in ear headphones

Posted on Apr 21, 2015 5:35 AM

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Q: Bose headphones remote control problem after update

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  • by Chuck Bevitt,

    Chuck Bevitt Chuck Bevitt May 4, 2016 4:38 PM in response to tbfro
    Level 1 (4 points)
    May 4, 2016 4:38 PM in response to tbfro

    Worked for me too - new Quiet Comfort 20 for iPhone, etc. iPhone 6 Plus. None of the three control buttons worked at all until I cleaned out the iPhone's jack then they work correctly.

     

    Specifically what I did was to take a little double sided Scotch tape and wrap it around the end of a paper clip. The I fished it around in the iPhone jack. Didn't see any lint come out but it fixed the problem.

     

    I think for some reason Bose makes their plugs just good enough - note that everyone is saying that the Apple ear buds were working in the same device - any small problem and they quit. I had a somewhat similar problem with Bose Quiet Comfort 25 headphones - had to send back 2 pairs - when their audio cable was plugged into the headset, if anything jiggled it then one or both of the audio sides would cut out.

     

    A pity that a market leader like Bose seems to be going cheap on their plugs and jacks.

  • by We-like-support,

    We-like-support We-like-support Jun 8, 2016 7:49 AM in response to Jason Wright1
    Level 1 (8 points)
    Jun 8, 2016 7:49 AM in response to Jason Wright1

    Me too, I didn't think anything actually came out but all controls on headphone now working. Great.

  • by mams2000,

    mams2000 mams2000 Jun 19, 2016 7:02 AM in response to Filiq
    Level 1 (4 points)
    Jun 19, 2016 7:02 AM in response to Filiq
    Hey guys, I'm having the same issue. My soundsport headphones do not control anymore my iPod Nano.  The weird thing is that they do control my iPhone 6 and that my BoseQc20 controls do work on my Nano.  I tried to clean my Nano's mic jack but it still isn't working. Any help would be appreciated.
  • by Eric J Norman,

    Eric J Norman Eric J Norman Sep 17, 2016 9:42 AM in response to tbfro
    Level 1 (9 points)
    Sep 17, 2016 9:42 AM in response to tbfro

    I second the "thorough" part; only after I dug out the third little piece of lint was function restored.

  • by jsyder,

    jsyder jsyder Sep 23, 2016 2:40 AM in response to tbfro
    Level 1 (4 points)
    Sep 23, 2016 2:40 AM in response to tbfro

    OMG You are a saviour!!! This was driving me completely insane and was saddened by the thought that my £260 earphone gave in!!! Thank you heaps :-). About the same amount came out from mine

  • by Jonathan UK,

    Jonathan UK Jonathan UK Sep 23, 2016 9:23 AM in response to Filiq
    Level 7 (33,591 points)
    Apple Watch
    Sep 23, 2016 9:23 AM in response to Filiq

    Apple has today released an update (10.0.2) for iOS, which addresses an issue that could affect headphone audio controls.

     

    Update the iOS software on your iPhone, iPad, or iPod touch - Apple Support

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