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I can't re-active my Iphone 6

I did a reset on iPhone 6 and now I can not get in with my Apple ID. I have checked and the ID works on my Mac Book and on iCloud. It starts by asking the country then I connect to Wifi and after the Active Iphone comes. It keeps telling me its an address that begins with letter D and it's a yahoo account. Why can't I get into my phone? Help please!

iPhone 6

Posted on Apr 21, 2015 7:15 AM

Reply
1 reply

Apr 21, 2015 8:14 AM in response to toya76

If you are the original purchaser of that iPhone, gather up proof of that original purchase

and take it with the iPhone to Apple or whoever provides Apple authorized iPhone support

for your location where they may be able to assist.


If you are not the original purchaser of the iPhone, you need whoever initiated Activation

Lock on that iPhone to remove it. Until that is done, the iPhone is useless.

I can't re-active my Iphone 6

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