Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my retina display has shadows from previously opened programs

The retina display on my 13" Macbook Pro is stained from a previous opened program. I frequently work with MO Word and I recently realised it has a shadow on my display. It's a perfect match with the Word's layout, as it has "printed" its image on the screen. It's really light but undoubtedly there. How to reset or restore it?? Please help!!

MacBook Pro with Retina display, OS X Yosemite (10.10.3)

Posted on Apr 21, 2015 10:15 AM

Reply
Question marked as Best reply

Posted on Apr 24, 2015 10:49 AM

Hi Userless,


What you are referring to is image persistence. That is something that can happen depending on use, but will go away over time with general use. Take a look at the article below for some suggestions to prevent that from happening in the future.


Avoiding image persistence on Apple displays

https://support.apple.com/en-us/HT202580


Take it easy,

-Norm G.

4 replies
Question marked as Best reply

Apr 24, 2015 10:49 AM in response to Userless

Hi Userless,


What you are referring to is image persistence. That is something that can happen depending on use, but will go away over time with general use. Take a look at the article below for some suggestions to prevent that from happening in the future.


Avoiding image persistence on Apple displays

https://support.apple.com/en-us/HT202580


Take it easy,

-Norm G.

Aug 29, 2016 3:34 PM in response to norm123

Hi Norm. Hope you're still around. My image persists after only a minute or so. It doesn't require a bunch of time to burn in. I'm not too worried about it except it interferes with my viewing experience whenever I switch applications or open a new tab in my browser. When I watch Youtube, I can still see the previous tab's information when I'm watching my video. Do I just have to live with this issue?


Thanks!


-Steve

my retina display has shadows from previously opened programs

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.