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hi i have a problem with the proximity sensor , when i make a call i have to press the phone against my ear to close the screen.
Any fix for this please ? Im able to open the phone if needed.
Thank you
Danniell
iPhone 5s, iOS 8.3, Gold 16gb
Do you just have to hold the iPhone up to your ear or are you saying that you actually have to press it to your ear? If you make a call and simply cover the proximity sensor with your finger does the screen turn off or does it remain on? Do you have a case on the iPhone? If so, what results do you get when you take the case off?
No i dont have a case on , if i touch the sensor with my finger the screen goes black but if i lift the finger a bit the screen turns on , so i have to press on the sensor when im talking on the phone to turn it off
The proximity sensor must be covered in order for the screen to go black. If you lift your finger or move the iPhone away from your ear the screen will come back on. That is by design. That way if you have the iPhone away from your ear you can add another call, press numbers for options on automated menus, or check other content while still talking.
Trust me that i know whats the proximity sensor , i want to know if there is a way to activate faster the sensor not just if i touch it
It would have been simpler if you had stated that you wanted to activate it sooner in the original post. You stated you wanted a "fix" which insinuates that there is a problem with the sensor.
At this time there is no way to get the sensor to activate without it being covered. If you would like to see such a feature then you should send feedback to Apple.
The proximity sensor should activate before you touch the phone, otherwise that is not 'proximity', it is direct touch!
If you think the sensor is not deactivating the screen early enough try a genius bar appointment, they may be able to tell you if it is abnormal - it does sound less effective than my experiences with multiple iPhones.
If you have Applecare or remaining warranty there may be a replacement offer etc. You will want to backup the device before going - there is a good chance they will ask to reset the device to factory conditions. You could try that yourself if you want to help the process move faster - just test without restoring a backup, then restore the backup.
There is any way to make the sensor activate sooner ?
There are no settings I know of that alter it. It may be re-calibrated by restoring the OS or if you have a screen protector remove it & retest. I would also check that the top of the phone is clean around the earpiece incase dirt is causing the issue. You can normally see the sensor if you look using a bright light. It may be misaligned or just faulty - a genius bar is the simplest way to find out.
You can try the reset too, but I suspect it may not alter anything.
Restart or reset your iPhone, iPad, or iPod touch - Apple Support
DanniellIreland wrote:
There is any way to make the sensor activate sooner ?
No
Please help me I have a problem , I just bought an iphone 5s today and the proximity sensor only works when I press on it little hard .. So whats the problem I need a solve ,
Thank you
In my iphone 5s same problem form one week need for any solution.........
After done case off and reset problem is same....
Hi, What is the solution, I face the same issue. Need to press hard on the sensor or the sensor area to make the screen goes off during calls.
Proximity sensor works just touching the phone
