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Slow MBP - EtreCheck results

My MacBook Pro is running very slowly for the past 2 months. Can someone help interpret the following EtreCheck results to help speed it up.


Thank you very much!


Problem description:

My MacBook Pro is slow


EtreCheck version: 2.2 (132)

Report generated 4/21/15, 12:28 PM

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

MacBook Pro (13-inch, Early 2011) (Technical Specifications)

MacBook Pro - model: MacBookPro8,1

1 2.3 GHz Intel Core i5 CPU: 2-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1333 MHz ok

BANK 1/DIMM0

2 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 278 - SN = W0303X0GED3LC


Video Information: ℹ️

Intel HD Graphics 3000 - VRAM: 384 MB

Color LCD 1280 x 800


System Software: ℹ️

OS X 10.10.2 (14C1510) - Time since boot: 4 days 5:36:26


Disk Information: ℹ️

APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 498.88 GB (335.05 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 499.25 GB Online


MATSHITADVD-R UJ-898


USB Information: ℹ️

Apple Computer, Inc. IR Receiver

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Mac App Store and identified developers


Kernel Extensions: ℹ️

/System/Library/Extensions

[loaded] com.techsmith.TACC (1.0.2 - SDK 10.8) [Click for support]


Problem System Launch Agents: ℹ️

[killed] com.apple.AirPlayUIAgent.plist

[killed] com.apple.CallHistoryPluginHelper.plist

[killed] com.apple.CallHistorySyncHelper.plist

[killed] com.apple.cmfsyncagent.plist

[killed] com.apple.coreservices.appleid.authentication.plist

[killed] com.apple.installd.user.plist

[killed] com.apple.recentsd.plist

7 processes killed due to memory pressure


Problem System Launch Daemons: ℹ️

[killed] com.apple.AssetCacheLocatorService.plist

[killed] com.apple.awdd.plist

[killed] com.apple.coresymbolicationd.plist

[killed] com.apple.ctkd.plist

[killed] com.apple.emond.aslmanager.plist

[killed] com.apple.GSSCred.plist

[killed] com.apple.ifdreader.plist

[killed] com.apple.nehelper.plist

[killed] com.apple.periodic-daily.plist

[killed] com.apple.periodic-monthly.plist

[killed] com.apple.periodic-weekly.plist

[killed] com.apple.sandboxd.plist

[killed] com.apple.tccd.system.plist

[killed] com.apple.wdhelper.plist

[killed] com.apple.xpc.smd.plist

15 processes killed due to memory pressure


Launch Agents: ℹ️

[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[running] com.adobe.AdobeCreativeCloud.plist [Click for support]

[loaded] com.oracle.java.Java-Updater.plist [Click for support]

[not loaded] com.teamviewer.teamviewer.plist [Click for support]

[not loaded] com.teamviewer.teamviewer_desktop.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.github.GitHub.GHInstallCLI.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[loaded] com.oracle.java.Helper-Tool.plist [Click for support]

[running] com.oracle.java.JavaUpdateHelper.plist [Click for support]

[loaded] com.teamviewer.Helper.plist [Click for support]

[not loaded] com.teamviewer.teamviewer_service.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[running] com.amazon.music.plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]


User Login Items: ℹ️

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Dropbox Application (/Applications/Dropbox.app)


Internet Plug-ins: ℹ️

AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]

QuickTime Plugin: Version: 7.7.3

AdobePDFViewerNPAPI: Version: 11.0.0 - SDK 10.6 [Click for support]

AdobePDFViewer: Version: 11.0.0 - SDK 10.6 [Click for support]

Default Browser: Version: 600 - SDK 10.10

SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]

Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

JavaAppletPlugin: Version: Java 8 Update 45 Check version


3rd Party Preference Panes: ℹ️

Java [Click for support]


Time Machine: ℹ️

Time Machine not configured!


Top Processes by CPU: ℹ️

20% Google Chrome

10% WindowServer

6% Google Chrome Helper(17)

2% hidd

0% Creative Cloud


Top Processes by Memory: ℹ️

782 MB Google Chrome Helper(17)

553 MB kernel_task

172 MB Sencha Ion Helper

135 MB Google Chrome

49 MB mdworker(7)


Virtual Memory Information: ℹ️

130 MB Free RAM

3.87 GB Used RAM

1.88 GB Swap Used


Diagnostics Information: ℹ️

Apr 20, 2015, 08:56:10 PM /Library/Logs/DiagnosticReports/Mail_2015-04-20-205610_[redacted].cpu_resource. diag [Click for details]

Apr 20, 2015, 12:39:54 PM /Library/Logs/DiagnosticReports/softwareupdated_2015-04-20-123954_[redacted].cp u_resource.diag [Click for details]

Apr 19, 2015, 09:29:48 PM /Library/Logs/DiagnosticReports/Mail_2015-04-19-212948_[redacted].cpu_resource. diag [Click for details]

Apr 19, 2015, 05:14:31 PM /Users/[redacted]/Library/Logs/DiagnosticReports/VTDecoderXPCService_2015-04-19 -171431_[redacted].crash

Apr 19, 2015, 10:23:43 AM /Library/Logs/DiagnosticReports/Mail_2015-04-19-102343_[redacted].cpu_resource. diag [Click for details]

Apr 18, 2015, 06:03:20 PM /Library/Logs/DiagnosticReports/installd_2015-04-18-180320_[redacted].cpu_resou rce.diag [Click for details]

Apr 18, 2015, 05:10:06 PM /Library/Logs/DiagnosticReports/Mail_2015-04-18-171006_[redacted].cpu_resource. diag [Click for details]


MacBook Pro (13-inch Early 2011), OS X Yosemite (10.10.2)

Posted on Apr 21, 2015 10:00 AM

Reply
Question marked as Best reply

Posted on Apr 22, 2015 6:42 AM

Reset PRAM. http://support.apple.com/kb/PH18761


Reset SMC. http://support.apple.com/kb/HT3964

Choose the method for:

"Resetting SMC on portables with a battery you should not remove on your own".


Start up in Safe Mode. http://support.apple.com/kb/PH18760

Repair Disk. http://support.apple.com/kb/PH5836


Try Safari. That may help.


RAM

Upgrading RAM to 8GB will help.

http://eshop.macsales.com/shop/apple/memory/

3 replies
Question marked as Best reply

Apr 22, 2015 6:42 AM in response to ecantrel

Reset PRAM. http://support.apple.com/kb/PH18761


Reset SMC. http://support.apple.com/kb/HT3964

Choose the method for:

"Resetting SMC on portables with a battery you should not remove on your own".


Start up in Safe Mode. http://support.apple.com/kb/PH18760

Repair Disk. http://support.apple.com/kb/PH5836


Try Safari. That may help.


RAM

Upgrading RAM to 8GB will help.

http://eshop.macsales.com/shop/apple/memory/

Apr 21, 2015 5:49 PM in response to ecantrel

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES All Messages

from the log list on the left. If you don't see that list, select

View Show Log List

from the menu bar at the top of the screen.

Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.

Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.

Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

Slow MBP - EtreCheck results

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