surmick

Q: Itunes can not find original file so wont let me play?

I recently got a new computer and not all of my songs on my hard drive were moved over.  When I am in itunes it wont let me play some songs and says it can not locate original file.  I can play and download them fine on my ipad.  But I want it on my desktop.  Help????

iMac, Mac OS X (10.6.8)

Posted on Apr 21, 2015 9:40 AM

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Q: Itunes can not find original file so wont let me play?

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  • by Limnos,

    Limnos Limnos Apr 21, 2015 9:43 AM in response to surmick
    Level 9 (54,292 points)
    Mac OS X
    Apr 21, 2015 9:43 AM in response to surmick

    From what you said clearly the original file is still on the old computer.  You need to move things from there properly or if it is too late to do that then hopefully you can download it again.

     

    Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not all media formats are available in all countries (see: iTunes in the Cloud, iTunes Match, and iTunes Radio availability by country - http://support.apple.com/kb/HT5085); apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this).  Downloading previously purchased movies and TV shows requires iTunes 10.6 or later.  Discontinued items not available. For items not included in the iCloud list (e.g., ringtones, audiobooks, alert tones), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid.  Apple recommends,  "... back up your iTunes library. " (http://support.apple.com/kb/ht2519).

  • by surmick,

    surmick surmick Apr 21, 2015 10:01 AM in response to Limnos
    Level 1 (0 points)
    Apr 21, 2015 10:01 AM in response to Limnos

    I can download it to my ipad just fine.   Looks like i can delete off my computer itunes and then reupload it again from ipad.  I am going to do that.