Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Itunes can not find original file so wont let me play?

I recently got a new computer and not all of my songs on my hard drive were moved over. When I am in itunes it wont let me play some songs and says it can not locate original file. I can play and download them fine on my ipad. But I want it on my desktop. Help????

iMac, Mac OS X (10.6.8)

Posted on Apr 21, 2015 9:40 AM

Reply
2 replies

Apr 21, 2015 9:43 AM in response to surmick

From what you said clearly the original file is still on the old computer. You need to move things from there properly or if it is too late to do that then hopefully you can download it again.


Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not all media formats are available in all countries (see: iTunes in the Cloud, iTunes Match, and iTunes Radio availability by country - http://support.apple.com/kb/HT5085); apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list (e.g., ringtones, audiobooks, alert tones), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple recommends, "... back up your iTunes library. " (http://support.apple.com/kb/ht2519).

Itunes can not find original file so wont let me play?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.