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I bought an iPhone 4 from a youngster who had put his own Apple ID on it but could not remember the password. I backed it up yesterday and restored to my new iPhone and it copied the Apple ID across too. Now I have 2 phones with it on. Anything I do?

I bought an iPhone 4 from a youngster who had put his own Apple ID on it but could not remember the password. I backed it up yesterday and restored to my new iPhone and it copied the Apple ID across too. Now I have 2 phones with it on. Anything I do?

iPhone 4, iOS 7.1.2

Posted on Apr 21, 2015 10:25 AM

Reply
2 replies

Apr 21, 2015 10:32 AM in response to dennisadms

that must be really annoying !!


so this is what you call


FIND MY IPHONE ACTIVATION LOCK Find My iPhone Activation Lock - Apple Support


when you start using iCloud on any iOS device and enable find my iPhone, this prevents a new user from using it, and also prevents anyone from using the phone

as it is locked to previous owners account ,this is also the case if when a phone is lost or stolen.


the only way around this is to have the previous owner reset their apple id by going to @ applied.apple.com

if they are unable to do this, then the only other way around this is to have the previous owner get a copy of their original receipt and call apple support who can then lift this lock if they get a copy of the receipt


unfortunately there is no quick fix -> the below link explains what you should do before you sell or give away an iPhone

What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support

I bought an iPhone 4 from a youngster who had put his own Apple ID on it but could not remember the password. I backed it up yesterday and restored to my new iPhone and it copied the Apple ID across too. Now I have 2 phones with it on. Anything I do?

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