HT204686: How to erase your iOS device and then set it up as a new device or restore it from backups
Learn about How to erase your iOS device and then set it up as a new device or restore it from backupsQ: I bought an iPhone 4 from a youngster who had put his own Apple ID on it but could not remember the password. I backed it up yeste ... I bought an iPhone 4 from a youngster who had put his own Apple ID on it but could not remember the password. I backed it up yesterday and restored to my new iPhone and it copied the Apple ID across too. Now I have 2 phones with it on. Anything I do? more
-
All replies
-
Helpful answers
-
Apr 21, 2015 10:32 AM in response to dennisadmsby spongebob1203,that must be really annoying !!
so this is what you call
FIND MY IPHONE ACTIVATION LOCK Find My iPhone Activation Lock - Apple Support
when you start using iCloud on any iOS device and enable find my iPhone, this prevents a new user from using it, and also prevents anyone from using the phone
as it is locked to previous owners account ,this is also the case if when a phone is lost or stolen.
the only way around this is to have the previous owner reset their apple id by going to @ applied.apple.com
if they are unable to do this, then the only other way around this is to have the previous owner get a copy of their original receipt and call apple support who can then lift this lock if they get a copy of the receipt
unfortunately there is no quick fix -> the below link explains what you should do before you sell or give away an iPhone
What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support
-
Apr 21, 2015 10:41 AM in response to spongebob1203by dennisadms,Thanks for that. Why on earth did i buy iPhone? I can understand the need for security but common sense has gone out of the window. Apple must be rubbing their hands with glee every time a perfectly good device gets junked bu Apple software. Rant over. Thanks for your help.