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Poor audio playback with iTunes 12.1.2.27

Just updated to this version today. Now the audio volume fades in and out during playback. Didn't have the problem before the update. Running Windows 7

Windows 7

Posted on Apr 21, 2015 12:41 PM

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Posted on Apr 21, 2015 12:52 PM

  • Check that you have the latest version of QuickTime (7.7.6) installed
  • Try varying the Play Audio Using setting in Edit > Preferences > Advanced (you'll need to restart iTunes for changes to take effect). Most users experiencing playback issues who've found that this resolves the issue have reported that setting this to Direct Sound works.
  • If neither of these produce improvement (and assuming you're running a 64-bit edition of Windows) try installing this alternative version of iTunes:
    iTunes 12.1.2 for Windows (64-bit — for older video cards)
    The "for older video cards" label is somewhat misleading; as with the previous 12.1 and 12.1.1 releases this provides a 32-bit application with a 64-bit installed, the same as all "64 bit" versions of iTunes prior to 12.1. As well as video card incompatibility this version may address issues with playback as well as integration with third party tools.


For the third option, see also turingtest2's user tip on Troubleshooting issues with iTunes for Windows updates for steps that may be necessary to completely remove all components of iTunes prior to re-installing.

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Question marked as Best reply

Apr 21, 2015 12:52 PM in response to pepperjack2

  • Check that you have the latest version of QuickTime (7.7.6) installed
  • Try varying the Play Audio Using setting in Edit > Preferences > Advanced (you'll need to restart iTunes for changes to take effect). Most users experiencing playback issues who've found that this resolves the issue have reported that setting this to Direct Sound works.
  • If neither of these produce improvement (and assuming you're running a 64-bit edition of Windows) try installing this alternative version of iTunes:
    iTunes 12.1.2 for Windows (64-bit — for older video cards)
    The "for older video cards" label is somewhat misleading; as with the previous 12.1 and 12.1.1 releases this provides a 32-bit application with a 64-bit installed, the same as all "64 bit" versions of iTunes prior to 12.1. As well as video card incompatibility this version may address issues with playback as well as integration with third party tools.


For the third option, see also turingtest2's user tip on Troubleshooting issues with iTunes for Windows updates for steps that may be necessary to completely remove all components of iTunes prior to re-installing.

Poor audio playback with iTunes 12.1.2.27

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