There are gray lines running horizontally on my screen. Does warranty cover it?

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There are gray lines running horizontally on my screen. Does warranty cover it?

I have the MacBook Pro Retina from 2014 and recently when I opened my computer I found small gray/black lines running horizontally on the screen. I researched the issue and apparently the lcd screen is broken. I haven't dropped it and the screen isn't broken. Sometimes they flicker. Anyway what might be the cause, what is it and is it covered in the warranty?

MacBook Pro (Retina, 15-inch, Late 2013), OS X Yosemite (10.10.2)

Posted on Apr 21, 2015 10:33 AM

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Answer 1

OGELTHORPE

Level 9

57,305 points

Apr 21, 2015 10:49 AM in response to martin098

I would think so but the final verdict will be made at the Apple store genius bar. Make an appointment.

Ciao.

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Answer 2

qwerzxc

Level 1

0 points

May 9, 2015 11:30 PM in response to martin098

Hey Martin, were you able to fix it successfully and was it covered in the warranty?

I am having the exact same problem, except that one of the lines was black in the end. I moved the monitor back and forth, and it became grey like the others. They only appear in the top 7-10cm of the screen though. Macbook Pro 13" Retina Late 2014. OS X Yosemite 10.10.2 as well.

I also noticed a lot of people with similar problems in older threads. Please share some good news.

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