I can't get iPhoto OR Photo to open on my iMac. They both work on my MacBook Air.

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I can't get iPhoto OR Photo to open on my iMac. They both work on my MacBook Air.

I tried loading them from the MacBook Air on a thumb drive and installing them on the iMac, bit it won't work. I get a problem message apparently referring to the lack of a library. But, the pics were on the app when I loaded it. I can't get a screen asking me to choose a library and it won't prepare or load a library. Anyone have a fix for this? Thanks!!

iMac (21.5-inch, Late 2013), iOS 8.3, Photo and iPhoto won't open.

Posted on Apr 21, 2015 12:38 PM

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Answer 1

Old Toad

Level 10

207,325 points

Apr 21, 2015 4:01 PM in response to 5Toneman

The only version of iPhoto what will run on 10.10.3 is iPhoto 9.6.1. Photos is only for 10.10.3.

What system do you have on your MBA? It must be 10.10.3. If you installed 10.10.3 on the MBA then Photos would have been installed automatically.

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Answer 2

5Toneman Author

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Apr 22, 2015 7:59 AM in response to Old Toad

Thanks very much O.T. Yes, you are right, that is the version I have and yes, it did load automatically, but just won't open. I'm wondering if its because I tried to use iCloud and then cancelled iCloud out and if I wait the days the message said when I cancelled iCloud, if it will open back up and load properly. We'll see. Strange things happen in cyberspace! Thanks again!

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Answer 3

Old Toad

Level 10

207,325 points

Apr 22, 2015 8:46 AM in response to 5Toneman

but just won't open.

What happens when you try to launch iPhoto 9.6.1?

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Answer 4

5Toneman Author

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Apr 22, 2015 9:02 AM in response to Old Toad

Good Morning, O.T.

I get a Problem Report that says "iPhoto cannot be opened because of a Problem." Then further down it says "Library Not Loaded" and then, "Reason: Image not found."

Similarly, when I try to run Photo, it says "Welcome", "Get Started", "Preparing Library" but NEVER comes up with anything - i.e., another scree - beyond that. It's stuck at 3% and never finishes preparing a library.

5TM

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Answer 5

Old Toad

Level 10

207,325 points

Apr 22, 2015 10:26 AM in response to 5Toneman

That message usually means there's a system component that is damaged or wasn't installed when the system was.

The fix is to boot into the Recovery volume (boot with the Command + R keys held down) and reinstall the system.

\

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Answer 6

5Toneman Author

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Apr 22, 2015 2:02 PM in response to Old Toad

No cigar, OT. Nothing happens when I try to boot up using the command+R keys. This computer is only about six months old. I did try to reinstall the operating system but it made no difference. I did install iPhoto Library Manager and it brought up all kinds of photos but none would transfer to iPhoto or Photo.

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Answer 7

Old Toad

Level 10

207,325 points

Apr 22, 2015 2:08 PM in response to 5Toneman

Nothing happens when I try to boot up using the command+R keys.

Did you hold down those keys before booting and continue till you get to a selections window? You should get this:

If you can't boot into the Recovery volume make an appointment with the nearest Apple Genius bar for a diagnosis. You're still under warranty.

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Answer 8

Old Toad

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207,325 points

Apr 22, 2015 3:54 PM in response to Old Toad

Did you purchase the Mac new?

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Answer 9

5Toneman Author

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Apr 22, 2015 7:36 PM in response to Old Toad

Yes, O.T., I bought it new about six months ago.

In the earlier post I miss-spoke. What I meant to say was nothing happened when I held down command + R so I never even got to booting. BUT! Understanding what you were asking me to do I read other posts and shut the computer down, held down the option key and restarted it. Got to the OS X Utility folder you gave me the picture of and re-booted. Took about 7.5 hours, but it re-installed and VIOLA!!! Both iPhoto and Photo are now working on this iMac! I cannot thank you enough!!! Were you closer I'd buy you a drink . Instead, tomorrow evening I will do a Rain Dance in hopes of bring all of you Californians some rain!! Thank you so very, very much!

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