on safari security alert popped up applealert.com major cause for concern told me to call a number. A guy answered and said he needed to get into my system to see the issue. I didn't trust it as at 10pm apple support is closed. What do I do? Do I have a virus? I managed to get rid of the notice by disabled JavaScript but I'm worried my computer has been hacked into
any advice is appreciated
MacBook Pro (13-inch Mid 2012), iOS 8.3
You were the victim of an attempted SCAM. First you should not have called that number at all, but since you did, I assume that you did not allow the individual to get in your Mac. If that is the case, you should be OK. It is not a virus that you encountered.
If you are really nervous, you can always erase the HDD, reinstall the OSX and then restore your personal data from your backup.
Ciao.
You were the victim of an attempted SCAM. First you should not have called that number at all, but since you did, I assume that you did not allow the individual to get in your Mac. If that is the case, you should be OK. It is not a virus that you encountered.
If you are really nervous, you can always erase the HDD, reinstall the OSX and then restore your personal data from your backup.
Ciao.
Thank you very much for the advice, If I put down the phone and turned off my internet he wouldn't of been able to gain access right?
Correct.
Ciao.
Thankyou
Safari blocked by Apple alert pop up. Virus?
